Director of Corporate Technology & Business Systems

Location: Campbell, CA

Department: General

• Own the Big Four: You are the ultimate owner of our core business stack: NetSuite (ERP), Workday (HRIS), Salesforce (CRM), and Atlassian (Jira/Confluence). You don't just keep them running; you architect how they talk to each other to ensure seamless end-to-end data flow.
• Integration & Middleware: Stop the manual data entry. You will oversee API integrations and middleware strategies to ensure data flows seamlessly between Finance, HR, and Sales ops.
• Project Execution: Lead the rollout of new modules and tools. You aren't just tracking dates on a spreadsheet; you are validating the technical solution to ensure it actually solves the business problem.

• Identity & Access Management: You own the "keys to the castle." Manage our Zero Trust architecture, SSO (Single Sign-On), and Identity Providers (IdP). Security isn't a separate department; it's baked into your operations.
• Fleet & Network Management: Oversee the strategy for endpoint management (MDM, Jamf, Intune) and our corporate network layer (SD-WAN, VPNs, Firewalls).
• Escalation Point: You are the Tier 4 support. When the Help Desk is stumped, you step in. You should be able to conduct a Root Cause Analysis (RCA) that goes deeper than "restart the server".

• Global Team Mentorship: Manage a distributed team of IT specialists. Your job is to level them up—turning support ticket closers into systems administrators.
• Follow-the-Sun Support: Ensure our 24/7 global workforce has coverage. You will define SLAs that mean something and ensure the team hits them.
• Budget Authority: Manage the IT P&L. You will scrutinize vendor contracts, manage license counts (avoiding shelfware), and ensure we are getting ROI on every software subscription we pay for.

• 10+ Years in the Trenches: You have spent at least a decade in IT, with the last 5 years in leadership. You likely started as a SysAdmin or Network Engineer and worked your way up.
• The "Internal" Mindset: You understand that your customers are your colleagues. You have experience managing the chaos of a high-growth company's internal demands.
• Technical Fluency: We don’t expect you to code the app, but you need to speak the language. You should be comfortable discussing APIs, SQL queries, SAML/OIDC, and network latency.
• Business Systems Chops: You have successfully overseen the implementation or major migration of an ERP or CRM system. You know the pain points of NetSuite or Salesforce administration.
• Financial Literacy: You can build a budget, explain CapEx vs. OpEx to Finance, and hold your ground in a vendor negotiation.

• Impact: You will control the technology roadmap that powers the digital transformation of the world's biggest brands.
• Culture: Join a team known for integrity and collaboration, where individual strengths are leveraged to build high-performing units.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.