As an Implementation Engineer, you will be at the forefront of implementing IMS, a unified set of software solutions for asset integrity management. Your role will not only ensure flawless data migrations and enhance quality assurance processes to achieve sustainable outcomes but also focus on helping our customers to gain a functional understanding of the Asset Integrity Management (AIM) solution.
You will collaborate closely with Cenosco customers, and Cenosco domain experts, in helping the Cenosco customers apply industry best practices within their organizations through the effective use of the Cenosco IMS solution. This is a customer-facing role, so experience in managing customer relationships and effective communication with clients is highly valued.
Your role will be pivotal in proactively managing customer relationships, documenting your work meticulously, and collaborating with team members and clients globally. Additionally, you will guide customers in optimizing their asset integrity management processes by leveraging the full capabilities of the Cenosco IMS platform. Experience in the Asset Integrity Management domain or a similar field is highly desirable and will be considered a significant asset.
If you have a knack for complex analysis, clear communication, and a drive for quality, we want you on our team. Dive into an agile, fast-paced environment where your critical thinking, problem-solving skills, and attention to detail will pave the way for a rewarding career.
What you'll do
- Work with customers to get a comprehensive understanding of the scope of software implementations and the data migrations needed
- Proactively manage customer relationships
- Perform quality assurance and quality control on your delivery
- Document your work and processes
- Demonstrate clear and concise communication skills, as you will collaborate with team members and clients from around the world
- Drive and improve quality processes
- Share knowledge and stay up to date with existing and upcoming technologies
What we're looking for
- Critical thinking and problem-solving skills, being solution-oriented
- Strong time-management skills
- A keen eye for detail, the ability to adhere to strict deadlines, and the capacity to prioritize
- Experience in the Asset Integrity Management domain or a similar field is highly valued
- Working knowledge of SQL, DBMS experience (SQLServer, Oracle, etc.)
- Experience with at least one scripting language like Python, PowerShell, VBA, Perl, or others
- Good understanding of PC hardware set-up and configuration
- Good knowledge of Microsoft Office
What we offer
- Work in a fast-growing and interesting industry
- Flexible work arrangements that best fit your needs and the role
- Competitive compensation with some nice additional perks
- Top-notch offices and equipment
- Continuous improvement and learning opportunities to grow your career
- Team activities chosen and requested by our team, not just for social media
- A great team of engaged, passionate, and helpful people
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