Position Summary

Reporting to the VP Business Excellence and Technology, the Business Architecture Director will be a key senior leader accountable for the technology strategy of World Courier. This position is available on a hybrid working basis, and the successful candidate must be based in a country within the timezone range of GMT -5 (US East Coast) to GMT +2 (Eastern Europe), and have commutable access to a World Courier office location.

The Business Architecture Director will:

• Partner with the Lead Team, to develop the technology strategy of the business unit. This includes:

• Establish and lead our annual technology strategy planning and budgeting cycle, ensuring alignment between our technology aspirations and our business strategy.

• Chairing our regular technology prioritisation steerco, helping balance competing priorities across multiple business and technology stakeholders in line with our strategy.

• Act as the primary strategy and design relationship owner with Cencora IT and selected key technology vendors, driving strategy and prioritization

• Establish and maintain the architecture capability for World Courier developing and maintaining a desired future state architecture aligned to our strategy.

• Lead our business analyst capability, ensuring that requirements are accurate, and developed in partnership with business process owners, in line with our chosen architecture.

• Establish and embed a technology strategy and design capability, bringing solutions that cater for people, process, and technology in a holistic manner.

• Initiate and manage key strategic partnerships with third parties to enable us to drive operational excellence and further enhance our customer and associate experience.

• Lead, develop and mentor managers and analysts within the Architecture and Business Analyst Teams.

• Work cross-functionally and cross-regionally – and with other Cencora business units, to develop solutions which respond to customers' current and future requirements.

Primary Duties & Responsibilities

• Exemplify leadership principles that align to the culture of the business, including supporting and embracing best-in-class processes that are intended to enable a fully integrated approach to managing technology strategy across World Courier.
• Manage and develop a team across multiple countries and time zones and foster a high-performance culture.
• Own and lead the technology strategy development and execution for World Courier and manage the team to:
  • Provide governance for the World Courier technology strategy and initiatives.
  • Maintain and regularly refresh the World Courier technology strategy, inclusive of guiding principles, strategy and capability maps, application roadmaps, and prioritization framework.
  • Initiate and manage key strategic partnerships with third parties to enable us to drive operational excellence and further enhance our customer and associate experience.
• Collaborate with key functions like IT, Training, Quality, Operations, Finance, Sales, etc. to effect change through understanding key needs, tailoring solutions to meet them and working with the Value Management Office to deliver change.
• Develop and lead self; attend appropriate skills or industry training classes to build competencies; work with direct manager to meet/exceed expectations in order to qualify for increased responsibility; be considered as upwardly mobile within the organization.
• Promote and support Cencora company policies, procedures, mission, vision and core values.

Knowledge & Skills

• Excellent interpersonal skills, strong verbal, and written communications skills - capable of developing well-structured communications and presentations.
• Effective management, training, and development of teams.
• Ability to influence actions of others including but not limited to RVPs, country managers, sales team and other key stakeholders.
• Strong business planning, analytical and conceptual skills to evaluate business problems and identify and direct appropriate solutions.
• Fluency in English.
• Ability to independently manage multiple tasks, work under pressure and meet deadlines.
• Excellent judgment and decision-making skills.
• Excellent organizational and time management skills.
• Ability to provide expert steer and knowledge into wider team settings, leading where required.
• Maturity and poise required to manage team member(s) is essential.
• Planning, analytical, and conceptual skills to evaluate business problems and identify and apply appropriate solutions.
• Highly process orientated with demonstrated ability to design “right-first time” ways of working.
• Ability to interpret industry trends and competitive information and develop strategies and tactics to respond to changes in the marketplace.
• Strong data acumen with the ability to interpret and direct analysis on broad internal and external data to develop action plans based on the key identified trends and performance indicator tracking.
• Strong knowledge of Microsoft Word, PowerPoint, and Outlook, and Excel (expert) required.

Personal Attributes & Disposition

• Excellent interpersonal skills.
• Self-motivated.
• Team oriented and able to work cross functionally.
• Dependable, reliable, and trustworthy.
• Able to prioritise workload.
• Ability to translate complex technical messages to a non-technical audience.
• Analytical to the core and intellectually curious.

Required Experience & Qualifications

• Requires a minimum of ten years required in a relevant role or professional services, ideally in a relevant sector – i.e. logistics or technology leadership.
• Masters degree or equivalent in a relevant discipline ideal

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What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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