Lead Solutions Architect

The Team:

We're Celonis, the global leading Process Mining software company and one of the

world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Role:

As a Lead Solutions Architect, you will be the primary technical contact for your assigned customer accounts, ensuring they have the proper technical foundation in place for enterprise readiness of the Celonis platform. You will have a clear understanding of what constitutes long-term success with adoption of Celonis, and can strategically work backwards to address any technical blockers. You will quickly become an expert in our product core-competencies, as well as niche client-dependent deployment scenarios and act as a customer advocate in settings with our product and engineering teams.

The work you’ll do:

• Work with enterprise customers serving as a technical customer advocate as part of the customer value journey 
• Lead technical discussions with customers to identify key system architecture components; propose and help customers build solutions that unblock deployments
• Act as an expert in Celonis products relevant to assigned customers, including being familiar with the underlying source code
• Partner with our product and engineering teams to identify and prioritize new product features relevant for assigned customers
• Leverage product knowledge to drive technical solutions and acting as a first line of expert support
• Establish integrations to customer source systems via APIs, Python, and Celonis internal integration solutions
• Advise customers of authentication and user/group management and provisioning solutions for the Celonis platform
• Develop best practices & blueprints that can be used internally & externally to enable the full Celonis ecosystem
• Builds strong internal cross functional relationships relaying customer needs to be addressed across Go-to-Market and PnE organizations

The qualifications you need:

• A Bachelors (required) in Computer Science, Information Systems, Engineering, or a related discipline with 6+ years working experience in IT-Consulting, Enterprise Architecture, or a similar area
• Strong customer facing skills earning the trust of assigned accounts through polished professionalism
• Extensive experience in enterprise architecture across full cloud, hybrid, and on-premise deployment scenarios, especially with regards to scalability
• Experience & interest in working with modern tech stack & methods like REST/SOAP API-Management, Data Ingestion & Streaming, SSO/SCIM, IT Security, Python, Agile, etc.
• Proficient with SQL & Python as well as with data pipelines & ETL processes for large volumes of data
• Knowledgeable about security and compliance topics for enterprise applications
• A solution-oriented professional that enjoys deep technical discussions as much as transferring your technical knowledge into understandable terms to a broader audience
• Experience with at least one of the major cloud platforms (AWS, Azure, GCP) would be a plus 
• Experience in financial services a plus

What Celonis can offer you:

• The unique opportunity to work with industry-leading process mining technology
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
• Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Since 2011, Celonis has helped thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.

Join us as we make processes work for people, companies and the planet.
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

Visa sponsorship is not offered for this role.