Senior Engineer - DevOPs

Location: Chennai, India

Department: Fifth Third COPS-993100

AWS Dev Ops Engineer II Job Profile

Position: Dev Ops Engineer II

Experience: 7+ years of software engineering experience, with at least 4+ years in Amazon Web Services (AWS) and cloud solutions.

Job Summary

We are seeking an experienced AWS Dev Ops Engineer II with strong technical leadership, hands-on experience in AWS DevOps mindset. The ideal candidate will possess in-depth knowledge of AWS services, infrastructure automation, Kubernetes, along with demonstrated success in customer satisfaction and cloud deployment processes. We are looking for an OpenShift / Kubernetes Engineer with broad expertise in orchestrating, automating, and supporting cloud-native platforms and application ecosystems. You’ll ensure the reliability, availability, and security of modern software deployments by managing clusters, CI/CD pipelines, monitoring, service discovery, and ITSM workflows.

Responsibilities

· Cloud Application Development: Develop, deploy, and manage cloud applications with a focus on scalability, performance, and security in AWS environments.

· DevOps: Implement CI/CD pipelines using tools such as Git, Jenkins, and Terraform, ensuring smooth, automated deployments and infrastructure management.

· Create and update runbooks, deployment checklists, SOPs, and operational documentation for applications and infrastructure.

· Logging & Monitoring: Implement logging and monitoring using tools like Splunk and New Relic to maintain system health and performance.

· Incident Management: Apply ITIL concepts in incident, change, and problem management to maintain service reliability and operational excellence.

OpenShift / Kubernetes Cluster Operations

· Cluster Management: Administer and tune clusters—manage nodes, pools, scheduling, resource quotas, and platform operators for smooth operations.

· Ingress & Routing: Configure routes/ingress controllers to optimize traffic flow and security.

Troubleshooting & Issue Resolution

· Diagnose issues such as pod evictions, image pull errors, registry access, DNS and networking faults, and persistent storage challenges.

Release Support & Deployment Patterns

· Design and implement blue/green, canary, and rolling deployments for risk-managed releases.

· Utilize feature flags and ensure rollback strategies for business continuity.

Security & Compliance

· Establish namespaces, RBAC, network policies, and manage secrets to enforce robust security practices and regulatory compliance.

Secrets & Configuration Management

· Administer Vault, KMS, and ConfigMaps for secrets and app configuration. Handle leases, renewals, encryption, and rotation.

· Monitor and audit access logs, approvals, and enforce dual-control procedures.

API & Messaging Operations

· Operate API Gateways (NGINX), Kafka, MQ—configure routing, rate limiting, back-pressure, consumer lag, and DLQ management.

· Troubleshoot schemas, contracts, timeouts, retries, and ensure idempotent processing.

· Manage backward-compatible deployments, versioning, and traffic shaping.

Qualifications

· Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience).

· 7+ years of experience in software engineering, including 4+ years with AWS.

· Strong knowledge of DevOps practices, pipelines, CI/CD, and infrastructure automation.

· Strong scripting/automation skills (Python, Bash, Go, etc.).

· 2 years of experience in AWS Cloud Architecture, Networking, and Security.

· Experience with infrastructure as code and policy as code tools.

· Good troubleshooting and documentation skills.

· Strong communication and teamwork abilities.

· Familiarity with agile methodologies and tools such as Jira and Confluence.

· ITIL and Agile knowledge for managing incidents and change requests.

Certifications

· AWS Certified Solutions Architect – Professional or AWS Certified DevOps Engineer – Professional.

· Relevant certifications (CKA, CKAD, OpenShift) or open-source contributions.

Preferred Skills

· Experience with cloud providers (AWS, GCP, Azure), hybrid or multi-cloud architectures.

· Familiarity with service mesh (Istio, Linkerd) and regulated environments (PCI, SOC2, HIPAA).

About the Company

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.

OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions—including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients’ transformative business initiatives. For more information, please visit www.onx.com.