Senior Product Manager

Location: San Francisco

Department: Product and Engineering

Location Type: HYBRID

Employment Type: FULL_TIME

Location

About the Role

• Building AI products that operate at massive scale
• Turning messy, high-stakes workflows into autonomous systems
• Designing for trust, explainability, and real business impact

What You'll Do

• Create and maintain a clear product roadmap - with well-defined, measurable objectives that align with business goals and customer needs.
• Work cross-functionally with engineering, marketing, revenue, design, and other stakeholders to develop, validate, and prioritize new features and experiences.
• Own execution of the roadmap - driving results while obsessing over details that delight users without letting “perfect” get in the way of progress.
• Develop a deep understanding of our users through a combination of qualitative research (e.g. user interviews, usability studies) and quantitative analysis (e.g. usage metrics, analytics).
• Rapidly experiment - design and run A/B tests and other experiments to validate hypotheses and iterate toward the right solutions.
• Act as a product advocate across the organization, aligning teams around product vision, tradeoffs, and priorities.

What You’ve Done

• 5+ years of experience in product management (ideally SaaS, marketplace, or consumer/enterprise-facing products).
• Results-driven: you set clear criteria for success, track outcomes, and iterate based on what you learn.
• Excellent communicator - able to bridge technical and non-technical stakeholders and clearly articulate product vision, requirements, tradeoffs, and strategy.
• Strong organizational and time-management skills; capable of juggling multiple initiatives, aligning cross-functional partners, and delivering on deadlines.
• Passionate about building great products - empathetic toward users, curious about their needs, and driven to solve real problems.
• Comfortable working in a fast-paced, dynamic environment; you can move quickly without sacrificing quality.

Nice to Have

• Bonus: Familiarity with fraud systems, payment infrastructure, or chargeback processes!