Site Reliability Engineer (ASM)

Location: Budapest - ZDI

Remote Type: Hybrid

Time Type: Full time

Job Description

Your Role

You will work as a core member of the Operations team, bringing your professional expertise to ensure reliability and stability of our business-critical cloud solutions. As an SRE, you will design and operate scalable infrastructure, implement monitoring and observability solutions, and drive operational excellence through systematic improvement and automation.

Key Responsibilities

• Define and Maintain Service Reliability: Take ownership of defining, implementing, tracking, and improving SLIs, SLOs, and error budgets. Escalate and drive resolution when thresholds are exceeded.
• Reduce Toil and Automate Operations: Identify and eliminate repetitive manual tasks through automation. This includes automating standard operational tasks (key data management, infrastructure component updates, report creation), system management (restarts and certificate renewals), and CI/CD pipeline optimization and deployment processes.
• Maintain Environments: Ensure reliable and stable operation of cloud applications and their supporting infrastructure. Test and validate environments after changes to prevent regressions.
• Manage Additional Tooling and Infrastructure: Maintain and enhance the tools and systems that support the product lifecycle.
• Execute Service and Change Requests: Handle operational requests such as deploying new product versions, managing database updates, prepare and implement operational changes.
• Incident Management and Continuous Improvement: Lead incident response and post-mortem analysis to drive systemic improvements. Participate in problem and change management aligned with ITIL best practices.
• Collaborate Across Teams: Work closely with development, operations, and support teams to ensure seamless service delivery. Provide occasional on-call support outside business hours and participate in planned maintenance activities as needed.

Your Profile

• Familiarity with SRE and/or DevOps framework(s)

• Experience with scripting, automation, and CI/CD tools

• Experience with cloud platforms and container technologies (Azure, Kubernetes and Helm)

• Operational experience (setting up new environments, deploying new versions, etc.)

• Familiarity with monitoring and observability tools

• Strong analytical and problem-solving skills

• Ability to work independently and collaboratively

• Excellent communication skills and a customer-oriented mindset

• Knowledge of ITIL principles (certification is a plus)

• Extensive Azure experience comparable to AZ-104 level or higher

• Professional working proficiency in English (written and spoken)

Advantages

• Knowledge of GitHub and GitHub Actions

• Knowledge of Terraform, Artifactory, TeamCity, and Matomo

What we offer

Our employees are the innovative backbone and driving force of our company. That is why you are our focus.

• Technology stack: Modern and cutting-edge technology stack with opportunities to experiment and innovate within a high-tech group

• Flexible work options: 40-60% hybrid work option to provide flexibility and work-life balance

• Additional benefits: Annual flexible benefits that include cafeteria options, private health plans, and annual reward

• Extra option: Company parking space in the underground garage of the office building can be reserved

• Contribution: Opportunity to directly contribute to the development of innovative products through software delivery

• Supportive work environment: working in a team composed of excellent teammates and a supportive lead who collaborate to guide and support professional development from day one

At ZEISS we encourage creative thinking and innovation. We work in dynamic and interdisciplinary teams and offer individual development perspectives and flexibility in organizing your work. We care about our employees and take responsibility for improving society and preserving our environment. These core values have shaped our corporate culture at ZEISS for over 175 years.

Join our inclusive and diverse #teamZEISS and enable the digital future for ZEISS and our synergy clients.

Your ZEISS Recruiting Team: