Principal Quality Assurance Engineer
Location: Boston, Massachusetts, United States
Department: Engineering & Technology
Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
CarGurus is seeking a highly experienced Principal QA Engineer with a strong background in CRM/ERP platforms or broader enterprise application ecosystems, with a preference for candidates who bring deep expertise in Salesforce. The Principal QA Engineer will play a key role in shaping quality strategy and ensuring the reliability of mission-critical systems. This includes contributing to quality architecture and design, evaluating business processes end-to-end, and applying a business-focused mindset when assessing risks, shaping test approaches, and influencing technical decisions.
What you'll do
- Define and execute test strategies/test scenarios/test cases daily to assure quality across CarGurus enterprise applications, such as Salesforce, Zuora, and Marketo.
- Perform a wide range of testing, such as E2E, functional, exploratory, regression, smoke, black-box, and data, to ensure that implemented features are free of bugs, and that reliable system integration and business processes are not broken.
- Analyze business requirements and assess the relevance of specifications and test cases.
- Produce detailed documentation
- Write, build, or review automation test UI scripts for E2E testing.
- Collaborate with other QA engineers to help plan and test new and existing features, design, implement, improve and optimize the automation framework.
- Collaborate with other teams (Engineering, Product Management, Sales Operations, Finance) to ensure quality in delivering timely new releases.
- Work hand-in-hand and advise software developers engaged in the design, coding, reviewing, and testing of enterprise software.
What you’ll bring
- Bachelor’s degree in computer science or engineering, with a Master's preferred.
- 10+ years of QA experience working with cloud-based CRM/ERP technologies or an enterprise applications stack, preferably Salesforce.
- 5+ years of overall Automation experience, any modern Object-Oriented language.
- Solid experience in writing and building E2E automated scripts across integrated enterprise applications, using Selenium for cloud and web applications or another open-source automation framework
- Experience building automated scripts using commercial automation solutions.
- Experience with REST APIs and UI automation testing.
- Solid user of Atlassian tools (JIRA, Confluence…) and Ci/Cd (Jenkins, GitHub, Git)
- Strong familiarity with object-oriented design, databases and web technologies (HTML, browsers, JavaScript, web services)
- Experience with Apex, SOQL, or other Salesforce-related developer technologies.
- Excellent analytical, problem-solving and communication skills
- Creative with a desire to learn and take ownership
The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).
Working at CarGurus
We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
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