Director, Network Engineering

Who We Are

We are Carbyne, dedicated to empowering emergency call centers to save lives everyday. As pioneers in emergency collaboration technology, we are developing a groundbreaking platform that equips individuals in crisis with essential features like live video streaming, instant messaging, and precise location tracking. Our platform revolutionizes the transmission of critical information to emergency responders, enabling quicker response times and accurate deployment of resources. Currently serving over 250 million users across eight countries, we collaborate with industry giants like Google, Amazon, and AT&T to deliver cutting-edge solutions that save lives. Are you passionate about making a difference? Join us on our mission-driven journey.

Headquarters: New York City, New York

Current Headcount: 180 People and counting….

Carbyne Website

Recent Press

Techcrunch article: Carbyne raises $56M Series C

About the role

We are seeking a seasoned technology professional to lead the Network Engineering team within the Global Operations organization. This position will report to the VP of Global Operations with significant responsibilities that manage all customers to cloud architecture. As a key member of the Global Operations Management team, this individual will play a critical role in planning, designing, and executing different Cloud, On-prem, and hybrid and complicated architectures to support Carbyne’s public safety products for our clients in the national first responders systems (911) and government sectors worldwide, while ensuring the highest level of availability, reliability, scalability, control, and security to support our customers’ SLA and 24/7 operations.

To be considered for this role, the candidate will need to be a proven thought leader across all dimensions of Network architecture and be able to demonstrate a proven history of leading similar efforts based on the size, scope, and complexity of Carbyne’s business and technology needs.

Responsibilities

• Lead the network engineering team in designing, implementing, and maintaining our network infrastructure and customer network connectivity, ensuring high availability and performance.
• Manage and maintain the deployment of cloud, on-prem, and networking solutions, including switches, routers, load balancers, wireless, security appliances & services.
• Plan, implement, and optimize QoS solutions to enhance network performance and efficiency.
• Lead the Design, integration, and implementation process in various deployment schemes and collaborate with cross-functional teams to develop and implement network solutions that meet public safety products.
• Collaborate with cross-functional teams to plan and execute data center migrations, ensuring minimal disruption to ongoing operations.
• Develop and maintain network documentation, including diagrams, configurations, and processes.
• Innovate and lead network projects, including network establishment, upgrades, expansions, and migrations.

• Bachelor’s degree in the related technology discipline. Master’s degree is a plus.
• 15+ years of network engineering experience or equivalent in critical service industries with a focus on designing and implementing complex network solutions, with 10+ years in leading a Network Engineering Team.
• Deep experience in architecting, designing, implementing, and supporting a global network function, including protocols, routing, switching, and best security practices.
• Strong background in planning, designing, configuring, and maintaining Fortinet Firewalls, SD-WAN, Cisco switches, routers, and wireless technologies, among other networking equipment.
• In-depth knowledge of planning, designing, implementing, and operating an Enterprise IT network environment and data center network.
• Hands-on experience in designing, implementing, and managing AWS-based technology platforms and capabilities including, but not limited to, Virtual Networks, Load Balancers, Transit Gateway, Direct Connect, and Global Accelerator. Hands-on experience with SIP and VoIP technologies, including AudioCodes Mediant Gateway certification (M2K, T1, CAMA, SIP, etc.).
• Strong knowledge of networking protocols and technologies, including TCP/IP, VLANs, BGP, OSPF, MPLS, VPN, and DNS.
• Experience with build and designing rack/cabinet/cage construction for network infrastructure.
• Knowledge and experience in network monitoring and optimization tools

Bonus Points

• Experience working with public safety customers.
• Familiarity with Esinet.
• AWS Certified Advanced Networking or Solution Architect certification
• Fortinet, Cisco, Palo Alto, Checkpoint, and VMware certifications
• Ability to generate and maintain deployment procedures, best practices, and guidance
• Proficiency in documenting, diagramming, and presenting information using Visio/Draw.io