As an intern, you will play a key supporting role in both technical and operational functions, contributing to areas such as data validation, DevOps access management, low-code automation, platform support and maintenance, and the responsible use of Generative AI (GenAI) tools. This internship opportunity provides hands-on exposure to production data handling, compliance processes, and leveraging AI-assisted productivity tools (e.g., GitHub Copilot, Microsoft Copilot), and performance monitoring platforms like New Relic. Working closely with technical leads, you will also contribute to maintaining the integrity, security, and efficiency of digital platforms and operations.  

Responsibilities  

• Prepare reports and dashboards to present data comparison results clearly and effectively 

• Assist with onboarding and offboarding processes for Azure DevOps and New Relic 

• Ensure accurate user access provisioning and maintain relevant compliance records 

• Coordinate with team leads to review and validate user roles and permissions 

• Conduct regular audits of user access and perform clean-up of inactive or outdated accounts 

• Maintain access logs to support internal and external audits, aligning with compliance standards 

• Design, implement, and test automation workflows using Microsoft Power Automate 

• Troubleshoot and enhance automation flows to improve operational efficiency 

• Document workflows and contribute to ongoing process improvement initiatives 

• Support the responsible use of Generative AI tools (e.g., GitHub Copilot, Microsoft Copilot) in accordance with internal governance policies 

• Assist in identifying appropriate use cases for GenAI to improve productivity and documentation  

• Help monitor and report any potential GenAI misuse or compliance concerns 

Requirements  

• Currently pursuing a Degree in Information Technology, Information Systems or any other related disciplines  

• Proficient in Microsoft Excel for data organization and validation 

• Basic knowledge of DevOps platforms (e.g., Azure DevOps) and access control principles 

• Exposure to monitoring tools such as New Relic is an advantage 

• Familiarity with Microsoft Power Automate or other low-code automation platforms is a plus 

• Interest in exploring and applying Generative AI tools responsibly in a workplace setting 

• Strong attention to detail with analytical and problem-solving skills 

• Effective documentation and communication skills 

• Self-motivated, eager to learn, and able to work independently or in a team environment