Sr. Project Manager, Litigation Operations

West Creek 7 (12077), United States of America, Richmond, Virginia

Sr. Project Manager, Litigation Operations

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a Senior Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will have a direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.

The Senior Project Manager, Litigation Operations, is a critical part of the Litigation Operations team and its work to deliver operational support to the broader Litigation & Employment team, composed of 100+ attorneys, paralegals, and process managers. Litigation Operations administers the legal matter management system of record and its sensitive data; conducts legal and budgetary data analysis and prepares business critical insights for a range of stakeholders; coordinates various reporting deliverables for internal and external stakeholders including Capital One’s Board of Directors and federal regulators; and ensures effective process governance measures and controls are in place team-wide.

General Responsibilities:

The Senior Project Manager, Litigation Operations will:

• Be an analytical and agile teammate and proactive problem solver, eager to develop new skills and knowledge while partnering effectively with cross-functional colleagues

• Bring an innovative mindset to their work, proactively identifying optimization opportunities in existing processes and proposing new ones

• Analyze legal and budgetary data, communicating practical business insights to leadership

• Prepare and communicate analysis and process recommendations to various stakeholders 

• Bring a partnership and consultative mindset to interactions with attorneys and paralegals in the management of legal matters in the system of record

• Independently manage various cross-functional projects, effectively scoping, planning, and prioritizing work

• Blend strategic and tactical thinking in analyzing data, assessing existing or new processes, and communicating findings and recommendations

• Contribute to cross-functional teams in the delivery of certain reporting deliverables, process improvements, and modernization efforts

Basic Qualifications:

• Bachelor’s Degree or Military Experience

• At least 1 year of experience in Process or Project Management 

• At least 1 year of experience with data analysis 

• At least 1 year of experience with GSuite products or Microsoft Office products

Preferred Qualifications:

• 2+ years of experience in Process or Project Management 

• 2+  years of experience in a law firm, in-house legal department, or government agency

• 2+ years of experience analyzing data sets, 2+ years of experience preparing data visualizations/presentations, and 2+ years of experience communicating insights to stakeholders

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).