Senior Software Engineering Manager - Velocity Black UK

Remote - National (85002), United Kingdom

Senior Software Engineering Manager - Velocity Black UK

Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.

By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.

What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives, and impacting the world in a positive way.

We are looking for talented software engineers to join our global Velocity Black by Capital One engineering team, with the opportunity to specialise in frontend, backend or work in a full stack capacity. As a Senior Manager of Software Engineering, you’ll have the opportunity to be on the forefront of driving a major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One’s entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences for the digital age.

You will work in a small but passionate team, and have a great deal of autonomy. You should be self-driven, willing to take ownership, ask the right questions and seek knowledge when necessary. If you think innovatively, and like to embrace bleeding edge technology, with a pragmatic approach, you will enjoy working here.

The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built in React Native and offering exclusive access and unbeatable word-wide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service our members expect and love.

Explore our tech stack: https://stackshare.io/velocity-black/velocity-black

What you’ll do

• You’ll support a cross-functional group of 5 to 8 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of our customers
• Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals
• Collaborate with product managers and designers on the overall product roadmap for a key business goal
• Provide sound stewardship of the platform and capabilities created and owned by your teams
• Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices
• Play a lead role in the development of your teams culture, their vision and how they achieve it
• Work with associates across the business to identify, lead and drive change that impacts associates beyond your team

What we’re looking for

• You’ll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals
• You’re comfortable in reaching technical trade-offs between short-term team and long-term business needs
• You’re passionate about recruiting and developing great engineering talent
• You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste

What you’ll get to learn (any previous experience would be advantageous) 

• An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings
• Solving real world problems and being comfortable working in a complex regulated environment

Where and how you'll work

This is a permanent, remote position. 

Our hybrid working model offers you the flexibility to work from our offices and from home. We have offices in both Nottingham and London. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

 

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation
• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few.

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
• OutFront – to provide LGBTQ+ support for all associates
• Mind Your Mind – signposting support and promoting positive mental wellbeing for all
• Women in Tech – promoting an inclusive environment in tech
• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.