Manager, Project Management - Social Mobility Team (Card)(Hybrid)

West Creek 1 (12071), United States of America, Richmond, Virginia

Manager, Project Management - Social Mobility Team (Card)(Hybrid)

Capital One, a Fortune Magazine “100 Best Companies to Work For,” is seeking an experienced Project Manager to lead the Card Social Mobility Team. Capital One provides a fast paced, dynamic environment where you can excel in your career. We think big and do big things. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.

About the Team

In Card, this work comes to life as we continue to focus on our talent and recruiting strategies. We look to connect our amazing associates to roles across our organization while increasing representation and diversity across functions and job levels. This includes empowering associates by creating access and exposure where it is absent; fostering a culture of representation, appreciation and belonging; and investing in structure and leadership to ensure internal mobility and accountability. Our Social Mobility Team was created to drive and coordinate Card's expanding efforts in the arena of workforce development, internal mobility, & social mobility. With a focus on local opportunities and designing scalable solutions, we are building and delivering upon an innovative and strategically bold agenda. As the Social Mobility Team lead, you would lead the delivery on some of our most critical efforts and would be responsible for a growing portfolio of mobility efforts including Catalys and the delivery of Workforce development programming like Customer Facing Associate Mobility (CFAM).

On Any Given Day, You’ll:

• Lead moderate to large sized teams on high-priority mobility initiatives and work streams that span across Card and Capital One

• Design, develop, and manage project plans and delivery roadmaps in a complex dynamic environment

• Partner with project customers to provide strategic and tactical recommendations in support of project delivery

• Drive solutions to complex problems across cross-functional teams by applying sound business judgment to navigate trade-offs between competing priorities

• Manage a large set of stakeholders

• Effectively manage scope, schedule, resources and budget and communicate status, impediments, and risks/issues across all levels of the program

• Deliver results and influence business outcomes across all levels of the organization

• Influence and manage stakeholders/Intent owners across COF ranging from VP+ to associate

Characteristics We're Seeking:

• Exhibit outstanding influencing skills to effectively drive project / program efforts

• Demonstrate a proven track record of excellent project management, bringing the ability to thrive in gray space and quickly putting structure in place to manage work in a dynamic complex environment

• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

• Ability to set direction, manage expectations and lead cross-functional teams

• Confident, respectful, and articulate when registering dissenting opinions with colleagues and senior management

 

Basic qualifications:

• At least 3 years of experience working, supporting or partnering with internal business clients

• At least 3 years of project management experience

Preferred qualifications:

• Bachelor’s degree or military experience

• 2+ years of experience facilitating Agile teams on IT projects

• 5+ year of experience with project management tools (Jira, MS Project, Confluence)

• 4+ years of experience working, supporting or partnering with internal business clients

• 4+ years of project management experience

• Certified Scrum Master Certification or Project Management Professional certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).