Manager, Brand Tech Marketing Sites 2 Locations

NYC 299 Park Avenue (22957), United States of America, New York, New York

Manager, Brand Tech Marketing Sites

Manager, Brand Tech Marketing Sites

The Capital One Brand team is responsible for positioning and differentiating the Capital One brand and empowering teams across the enterprise to deliver a cohesive and powerful brand experience – to our associates, customers, prospects and the community at large. This site strategist will lead the development strategy for a system of websites that support Capital One’s tech marketing goals. The position will work closely with marketing strategy partners within and outside Brand to evolve the current website strategy that supports driving awareness and education around Capital One’s technology leadership in service of both product growth and talent objectives.
 

What You’ll Do

We’re looking for an experienced web marketing manager who will work with multiple teams to develop and implement grounded plans to evolve, manage and optimize our Tech properties. The person in this role will manage complex projects in a collaborative environment, often managing multiple projects across multiple web platforms simultaneously. The ideal candidate will be an experienced digital marketer with a proven track record in web management, multi-channel marketing strategy and testing. 

Strategy

• Oversee the web strategy for the Tech Site, the Capital One Software site and additional sites in the system of websites that support Capital One’s tech marketing goals

• Create and execute intent-specific website strategies to support campaigns, events and other business needs as part of the marketing channel mix (e.g. new landing pages, updates to existing pages & structure, etc.)

• Manage a wide range of stakeholders and work diligently to gather website intent/needs, understand their priorities and develop the roadmap, including the development of new experiences and experimentation to optimize the experience for prospects and customers

• Lead technical SEO strategy and partner with content SEO strategists & site platform team to increase organic search rankings and traffic leveraging agency partners as needed

Operations/People Leadership

• Drive and manage the ongoing implementation of strategies by leading a team of 1-2 associates/contractors and partnering with other stakeholders, content creators and other channel strategists to manage the operations of the sites

• Lead strategic decision-making process to guides prioritization of development and design resources that support site development, site maintenance and hygiene processes

• Own intent & create briefs for site creative needs in support of campaigns & events 

• Lead site governance planning including regular reviews & audits with stakeholders 

Analytics & Testing

• Facilitate learning through qualitative and quantitative research including UX analysis, competitor/peer review and A/B component testing to continually improve the site experience

• Partner with analysts to report out channel KPIs to leadership and stakeholders by drawing out insights and building to a larger story that influences strategic direction

• Review site tagging and own tagging process for campaign needs

Who You Are 

You want to be an EVIDENCE-BASED MARKETER who...

As an INDIVIDUAL:

• Your curiosity is endless. There’s always something else to learn.

• You’re flexible and not afraid of change—in fact you welcome the challenge.

• You share your point of view, but seek out what might be missing and listen.

• You have big ideas and know the best ones are driven by proof, persistence and patience.

• You’re a storyteller. You simplify the complex and compel your audience to act.

• You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you.

• You care—about the work, your team and the customers you serve.  

As a LEADER:

• You value authenticity over perfection. You lead with empathy, vulnerability and honesty. 

• You deeply invest in understanding the humans around you. 

• You say what needs to be said and work hard to find the right words.

• You’re an expert. You also know when you’re not and need to find one.

• You use all this - to make things happen, create amazing work and inspire others.

Basic Qualifications

• Bachelor’s degree or military experience

• At least 3 years of experience in a website management role

• At least 5 years of experience in a digital marketing role

Preferred Qualifications

• 5 or more years of experience in Tech, SaaS or B2B marketing

• 5 or more years of experience in a strategic Website Manager or Product Manager role

• 1 or more years of experience in a strategic SEO role

• Highly organized and detail-oriented with experience in agile processes, cross-functional and matrixed teams 

• Experience with Enterprise-level CMS & site UX principles

• Analytics driven with strong experience in Google Analytics or Adobe Analytics

• Experience with running site A/B testing efforts via tools such as Adobe Target, Optimizely, etc.

• Familiarity with web technologies including basic understanding of HTML/CSS/JavaScript

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

 

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $147,800 - $168,700 for Manager, Marketing

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).