Director, Product Management Capital One Software Revenue Technology (Remote)

Recruiting: US Remote, United States of America

Director, Product Management Capital One Software Revenue Technology (Remote)

Capital One Software is an enterprise B2B software business focused on providing cloud and data management solutions for companies operating in the cloud.  

Capital One has been a pioneer through our tech journey as the first large bank to go all in on the public cloud, while operating in a complex and highly regulated business environment.  Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale.  We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys. We launched our first enterprise B2B software product, Slingshot, in 2022. Today, we are continuing to scale Slingshot while exploring how other internal solutions across cloud, data, governance, and applications could serve the needs of other companies born or built in the cloud.

Who we are searching for:

As Product Director, you will own the tech stack that enables the go-to-market capability of Capital One’s first B2B SaaS Business, Capital One Software. You will lead a multi-functional team of product managers and software engineers to deliver a revenue technology platform that accelerates sales and offers a seamless experience for our field team and customers. 

On any given day you’ll be:

• Empowered. Part of the Revenue Operations team driving innovative change focused on accelerating sales and enabling revenue growth

• Learning constantly. Working deeply with, business leaders, process managers, technologists, and data scientists to build cutting edge solutions that delight our customers through empathy, critical thinking, and listening for unspoken needs

• Inspired by data. Leveraging data to make real-time decisions that benefit our customers and stakeholders

• Expanding Value: Continuously identify opportunities to improve and expand the value from our platform, finding new uses to solve new problems, bringing valuable external tools into our environment to improve our platform, and finding new ways to creatively meet business requirements for high value initiatives

• Sharing openly. Telling stories that change the way people think about building products and solving problems, and that illustrate the power of what software can do to make them even better

• Succeeding strategically. Solving the right problem and holding on the wrong one; knowing when to say no, and when to say an enthusiastic yes

Here is what you will bring to the table:

• Curiosity. You ask why, you explore, you're not afraid to blurt out your crazy idea, or follow an email chain for weeks to find someone with an answer.

• Passion for the end-user. You are relentless in identifying unmet needs and translating them into delightful experiences in a platform our team uses every single day

• Communication. You can communicate complex ideas clearly, your team knows their priorities and why they’re doing what they’re doing. Maybe you’re an introvert, or maybe you’re an extrovert, but nobody accuses you of keeping them out of the loop.

• Collaboration. You’re comfortable moving through technical and non-technical conversations, bringing groups together with different perspectives, but all reaching for the same goal.

What you’ll do:

- Platform Enhancements: Working with various design, product, and technical stakeholders, you’ll work to identify high value enhancements, define requirements, and deliver measurable results to our Field Associates

- Strategic Roadmap Development: Working with Field and Business stakeholders, you’ll build a roadmap that supports a growth agenda and foundational needs for a well-managed platform

- Expand Value: Continuously identify opportunities to improve and expand the value from our Platform, finding new uses to solve new problems, bringing valuable external tools into our environment to improve our platform, and find ways to creatively meet business requirements for high value initiatives

In this role, you’ll be expected to demonstrate proficiency in four key areas:

• Human Centered 

  • You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage

  • You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs

• Business Focused 

  • You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One

  • You’ll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically

• Technology Driven

  • You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics

  • You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems

  • You’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind

• Integrated Problem Solving

  • Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible

  • Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

• Transformational Leadership 

  • You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments

  • You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way

The ideal candidate should:

• Have technical understanding of CRM tools, Salesforce Sales Cloud experience is a plus

• Demonstrate experience solving complex problems with cross-functional stakeholders

• Demonstrate experience developing a strategic roadmap that balances stakeholder intent and well-managed activities

• Demonstrate experience managing the day-to-day work for an engineering team

• Experience working with Engineering, Design, Business stakeholders, and/or Field Sales Associates

• Experience working with and managing multiple technology vendors

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 7 years of experience in digital product management 

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering

• MBA or Master’s degree

• 5+ years of experience in Agile product management

• 5+ years of experience translating business strategy and analysis into digital products that accelerate revenue growth

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $197,500 - $225,400 for Director, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).