Real job — pulled straight from Capgemini’s careers page · Verified July 21, 2026 · No reposts.
Job description
Capgemini is hiring a AI Solution Architect — a full-time, based in Pune, India role. Apply directly on Capgemini's careers page below.
FBS Solution Engineer (AI Solution Architect)
Location: Pune, Maharashtra, India, Hyderabad, Telangana, India
Department: Support Functions
Workplace: hybrid
Employment Type: full
Description
Own end-to-end architecture for AI voice agent solutions across Cisco, GECX, and backend services. Lead integration and orchestration across telephony, AI, and CX systems to enable real-time interactions. Define backend architecture, APIs, and scalability patterns. Design conversational flows, state management, and observability frameworks. Establish performance standards and optimize system scalability. Collaborate with product, engineering, and vendors to drive roadmap and implementation.
Must to have Skills : Cisco contact center, GECX / CX, Node.JS, AI-driven conversational or customer interaction platforms (voice/chat)
Work Timings (India): 01:00 PM to 10:00PM IST
Relevant Experience: 3 - 5+ years in conversational systems, voice/chat platforms, or AI-driven customer interaction solutions, GECX (CX) or similar platforms (1-2 years)
Total Experience: 15 to 20 Years
Requirements
- Solution architecture for distributed, real-time systems
- Cisco contact center platforms (telephony, SIP, routing, handoffs)
- CX platforms (GECX / Genesys or similar)
- Node.js backend architecture (APIs, microservices, integration layers)
- API design, system integration, and event-driven architectures
- Conversational systems design (prompt-based flows, session/state management)
- Experience building integration layers/services (Node.js and/or Python)
- Observability, logging, and performance monitoring for real-time systems
Benefits
Competitive compensation and benefits package:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally renowned group
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
Note: Benefits differ based on employee level.
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.
https://www.capgemini.com/us-en/about-us/who-we-are/
Get AI Solution Architect jobs like this→
New roles from thousands of companies land hourly, straight from their careers pages. Get the freshest matches by email so you never miss one.
Email me new jobsSimilar jobs
Solutions Architect, Forward Deployed (Remote)
Frequently asked questions
What skills are required for AI Solution Architect at Capgemini?
The required skills for AI Solution Architect at Capgemini include: Node.js, AI, Python.
What is the seniority level for AI Solution Architect at Capgemini?
AI Solution Architect at Capgemini is a Senior / Staff / Principal level position.
How do I apply for AI Solution Architect at Capgemini?
You can view the full description and apply for AI Solution Architect at Capgemini on EchoJobs: https://echojobs.io/job/capgemini-fbs-solution-engineer-ai-solution-architect-w1lx2.