Scrum Master - Kraków on-site

Location: Poland - Cracow

Department: Business Consulting

CAPCO POLAND 

*We are looking for Poland based candidate. 

At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management.

Scrum Master / Agile Delivery Lead – Jira & AI-enabled Delivery

We are looking for a hands-on Scrum Master / Agile Delivery Lead to enable effective, predictable delivery through strong Agile practices, Jira governance and pragmatic use of AI.

You will bring structure without unnecessary bureaucracy, coach and challenge the team, remove blockers and ensure agreed Ways of Working are consistently applied.

Key responsibilities

• Facilitate Sprint Planning, Refinement, Daily Scrums, Reviews and Retrospectives, aligned to the Scrum Guide and Scrum values.
• Coordinate pre-planning technical alignment and ensure capacity is reflected in Sprint commitments.
• Champion agreed Ways of Working, setting clear expectations and constructively challenging where standards are not met.
• Ensure backlog readiness, delivery governance and release processes are consistently followed.
• Coach the team towards greater ownership, maturity and continuous improvement.
• Act as a Jira SME, including advanced JQL, boards, workflows, roadmaps, dashboards, roles and permissions.
• Maintain strong Jira hygiene across ticket readiness, statuses, links and dependencies.
• Use Jira data to improve delivery transparency, identify risks and strengthen governance.
• Use AI to reduce administration and improve delivery insight, including weekly reporting, WDM monthly reporting and Jira governance checks.
• Identify practical opportunities to automate recurring activities, summarise information and surface risks and actions.
• Maintain high-quality Confluence content and help the team navigate relevant processes and standards, including GPUB and Data Clinic.
• Communicate clearly across Engineering, BA, Product and stakeholder groups, keeping risks, decisions and actions visible.
• Coordinate the team's delivery rhythm, including ceremonies, holidays, protection periods and capacity.

Skills & experience

• Strong experience as a Scrum Master / Agile Delivery Lead in a technology delivery environment.
• Strong practical knowledge of Scrum and Agile delivery, with the ability to apply it pragmatically.
• Advanced Jira and JQL capability, with a strong governance mindset.
• Strong Confluence and knowledge-management skills.
• Confident communicator able to coach, challenge and drive alignment.
• Practical experience using AI tools to improve reporting, governance and delivery efficiency.
• Experience improving Ways of Working or delivery standards across teams is an advantage.

RECRUITMENT PROCESS:

1. HR interview with the recruiter
2. Technical interview with Capco team
3. Client interview 
4. Feedback and offer

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