Project Manager – Technology & AI Product Delivery (Banking / Wealth)

Location: Malaysia - Kuala Lumpur

Department: Business Consulting

Project Manager – Technology & AI Product Delivery

About Capco

Capco is a global business and technology consultancy dedicated to the financial services industry. We combine deep industry expertise with consulting and technology capabilities to help leading financial institutions solve complex challenges and deliver meaningful transformation.

Across APAC and globally, we partner with banks and financial institutions on programmes spanning business transformation, digital and technology change, operating model transformation, regulatory change and large-scale programme delivery.

At Capco, you'll work in a collaborative and entrepreneurial environment where people are trusted to take ownership, challenge conventional thinking and deliver tangible outcomes for our clients.

Role Overview

We are looking for an experienced Project Manager with a strong technology delivery background to lead digital, technology and product development initiatives within the financial services industry. You will work on a portfolio of initiatives spanning AI-enabled solutions, new product development, digital enhancements and scaling existing technology products.

This is a hands-on, client-facing role requiring strong project delivery expertise, the ability to navigate complex stakeholder environments and experience working closely with product, business and technology teams.

Key Responsibilities

• Lead end-to-end delivery of technology and digital product initiatives, from project initiation and planning through implementation and closure.
• Manage projects involving AI use cases, new product development, product enhancements and scaling existing solutions.
• Develop and maintain project plans, milestones, budgets, resources, dependencies and delivery schedules.
• Coordinate cross-functional teams comprising Product Owners, Business Analysts, developers, architects, data specialists and other stakeholders.
• Manage project risks, issues, assumptions and dependencies (RAID), ensuring timely resolution and escalation.
• Establish effective governance and provide clear project reporting to senior stakeholders and programme leadership.
• Work closely with product and technology teams to ensure delivery aligns with business objectives, technical requirements and agreed priorities.
• Coordinate testing, implementation readiness, deployment and transition into business-as-usual operations.
• Manage third-party vendors and external delivery partners where required.
• Drive continuous improvement in project execution, delivery efficiency and stakeholder collaboration.

What We're Looking For

• Strong experience in Project Management and end-to-end technology delivery, preferably within banking or financial services.
• Proven experience delivering technology products, digital platforms, applications or transformation initiatives.
• Strong understanding of Agile, Waterfall or hybrid project delivery methodologies.
• Experience managing cross-functional technology teams, senior stakeholders, budgets and project governance.
• Strong problem-solving, communication and stakeholder management capabilities.
• Ability to operate effectively in fast-paced, complex and evolving delivery environments.

Advantageous Experience

• Experience within Financial Services, Wealth Management or Private Banking.
• Exposure to AI-enabled projects, AI use cases, AI product implementation or AI-driven transformation.
• Experience supporting new product launches or scaling existing digital products.
• Experience within management consulting, technology consulting or professional services.
• PMP, PRINCE2, Agile or equivalent project management certification.