Associate Manager, Omnichannel Analytics and Insights

Location: Toronto, ON

Time Type: Full time

Job Description

What you’ll do

As the Associate Manager, Omnichannel Analytics & Insights, you will act as the primary bridge between advanced analytics and business decision‑making. This role is accountable for transforming complex analytical outputs into clear, compelling stories that drive action across eCommerce, Marketing, Merchandising, and Fulfillment partners.

You will partner closely with Senior Analysts and Analysts on the team, translating their foundational data work into executive‑ready insights, recommendations, and performance narratives. While this role maintains strong analytical fluency, its core value lies in business integration, insight synthesis, and stakeholder influence rather than deep technical execution.

• Serve as the analytics thought partner for key eCommerce and omnichannel stakeholders, deeply understanding business objectives, priorities, and challenges

• Translate complex datasets, dashboards, and analyses into clear narratives, insights, and recommendations that inform decision‑making

• Lead the development of executive‑level storytelling for recurring performance reporting (e.g., weekly, monthly, and peak‑event reporting such as Black Friday)

• Synthesize inputs from multiple analysts and data sources into a single, cohesive view of performance and opportunity

• Proactively identify trends, risks, and opportunities across the customer journey and omnichannel funnel

• Guide stakeholders from “what happened” to “why it happened” and “what we should do next”

• Partner with analytics team members to shape analysis requests, ensuring work is aligned to business outcomes and not just data outputs

• Support intake prioritization by helping frame ambiguous business questions into actionable analytics problems

• Influence roadmap discussions by connecting insight gaps to future data and analytics capability needs

• Act as a trusted advisor to senior leaders, confidently presenting insights and recommendations in forums ranging from working sessions to executive readouts

What you bring

• Bachelor’s degree in Business, Analytics, Economics, Statistics, or a related field

• 5–8 years of experience in analytics, insights, strategy, or a related role, preferably within eCommerce, retail, or omnichannel environments

• Strong analytical literacy, with the ability to interpret and challenge data produced by others (SQL, dashboards, KPIs) without needing to build everything yourself

• Demonstrated strength in storytelling with data turning complex analysis into concise, compelling business narratives

• Experience partnering directly with senior business stakeholders and influencing decisions through insight

• Proven ability to synthesize information across multiple sources, teams, and perspectives

• Strong communication and presentation skills, with comfort tailoring messages for different audiences

• High business curiosity and the confidence to ask “why” and “so what”

• Experience working with BI tools such as Power BI (consumption, interpretation, and narrative framing)

• Ability to operate in ambiguity and bring structure to loosely defined business problems

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs

• Performance incentives, Continuing Education Programs

• Other perks to support your well-being

• Career growth opportunities and product discounts

Broadband Salary Range: 64,000.00 - 106,000.00 CAD Annual

Our typical hiring range is between 75,000 and 90,000 CAD Annual. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. We're committed to attracting top talent.  For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.

#LI-NV1

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging 

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations  

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.