Real job — pulled straight from Bybit’s careers page · Verified July 31, 2026 · No reposts.
Job description
Bybit is hiring a Lead TechOps Engineer — a full-time, based in Kuala Lumpur, Malaysia role. Apply directly on Bybit's careers page below.
Lead TechOps Engineer
Location: Kuala Lumpur, Malaysia
Department: CTO Office
About Us
Incident Response
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Participate in 24/7 on-call rotation, responding promptly to major production incidents
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Serve as the incident coordination hub, assembling relevant teams (R&D, SRE, Security, Risk, PR, CS, etc.), chairing emergency meetings, and driving business recovery
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Determine incident severity and escalation timing, keeping management informed of incident impact, response progress, recovery expectations, and next steps
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Unify the factual narrative when information is incomplete, and coordinate with PR and CS on external communications
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Lead incident post-mortems: reconstruct timelines, document incident impact, response actions, and key decisions
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Organize technical teams to complete root cause analysis, identify gaps in monitoring/alerting, system resilience, change management, and processes; drive incident classification, accountability assignment, and action item confirmation
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Track action items to on-time completion, verifying effectiveness through testing, drills, or monitoring data
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Regularly produce reports on incident trends, recurring issues, and major risks
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Establish and continuously optimize incident response SOPs, Runbooks, escalation paths, and compliance reporting processes; maintain on-call schedules and escalation chains
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Organize emergency response training and cross-department drills; drive incident management tooling, data dashboards, and automation capabilities
Who We're Looking For
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Experience independently leading major incident response, including on-site coordination, management reporting, post-mortems, and risk closure
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Ability to coordinate multiple technical and business teams without direct authority, continuously driving resolution under pressure
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Strong technical comprehension — able to understand system architecture, service dependencies, monitoring/alerting, and incident chains, and judge whether root cause analysis and remediation plans are complete
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Ability to quickly distill key information, deliver concise and clear briefings to management, take ownership of outcomes, and follow through until issues are closed
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Strong written communication skills — able to produce well-structured post-mortems with factual evidence and clear conclusions
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Experience with large-scale internet, fintech, payments, trading platforms, or other high-availability systems
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Working proficiency in English — able to participate in English meetings and handle routine written communication
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Willingness to accept 24/7 on-call rotation
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Experience in crypto, exchanges, payments, or financial trading systems
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Experience in SRE, production operations, technical support, or reliability engineering
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Familiarity with PagerDuty, Datadog, Grafana, or similar monitoring and alerting tools
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Familiarity with ITIL, Incident Management, or Problem Management frameworks
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
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Frequently asked questions
What skills are required for Lead TechOps Engineer at Bybit?
The required skills for Lead TechOps Engineer at Bybit include: SRE, Datadog, Grafana, ITIL.
What is the seniority level for Lead TechOps Engineer at Bybit?
Lead TechOps Engineer at Bybit is a Manager level position.
How do I apply for Lead TechOps Engineer at Bybit?
You can view the full description and apply for Lead TechOps Engineer at Bybit on EchoJobs: https://echojobs.io/job/bybit-lead-techops-engineer-disr9.