What You'll Do
- Design and implement highly automated systems/services that ensure the availability, reliability, and scalability of infrastructure and applications.
- Build and maintain monitoring and alerting to provide timely feedback on the performance and health of systems, network, and applications. Continuously improve infrastructure and application design to ensure 99.99% uptime while removing architectural complexity.
- Work with software development to design and implement systems/applications that are resilient to failure and highly scalable.
- Achieve material application performance improvements based on insights from observability metrics.
- Develop and maintain disaster recovery plans and procedures.
- Participate in on-call rotations to ensure 24/7 application availability.
- Triage incoming Web Support escalation requests.
- Drive incident root cause analysis, service restoration, and serve as an incident commander during outage events.
What You'll Need
- 7+ years of experience as a software engineer with 5 years as an SRE supporting Infrastructure, Networking, and Application Operations in a high availability, 24x7 hybrid environment (Colo/Cloud).
- Strong record of automation (e.g., Python, Bash, Ansible, Terraform, CloudFormation).
- Strong experience with AWS cloud infrastructure and container orchestration (Kubernetes, ArgoCD) operating in a GitOps framework.
- Strong experience with application monitoring, observability, and alerting systems (e.g., New Relic, Grafana).
- Strong experience with at least one programming language (Python, Java).
- Advanced experience with Linux system administration, Java-based applications, and network architecture.
- Ability to participate in architecture reviews.
- AWS related certifications (Architecture, DevSecOps, Cloud Engineer) are a plus.
- Ability to work remotely
- Excellent health benefits that begin on your first day of employment
- $100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources
- 401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance)
- PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!
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