Senior Director, Platform Engineering

Position Summary 

As the Senior Director, Platform Engineering, you will lead the development, optimization, and scaling of a robust, secure, and reliable platform to support bswift’s benefits administration and engagement solutions. You will be responsible for driving the strategic vision for platform architecture, tools, and engineering excellence. This is a hands-on leadership role where you will work closely with cross-functional teams to deliver cutting-edge, scalable, and compliant technology solutions in the benefits administration domain. 

Key Responsibilities 

Strategic Leadership 

• Define and execute the vision, strategy, and roadmap for platform engineering to align with business objectives. 

• Stay informed of industry trends, emerging technologies, and best practices to ensure the platform remains competitive and compliant. 

Team Management 

• Build, mentor, and manage a high-performing platform engineering team, fostering a culture of innovation, collaboration, and excellence. 

• Establish clear performance goals, provide regular feedback, and support professional development for team members. 

• Drive initiatives for diversity, equity, and inclusion within the engineering organization. 

Technology & Architecture 

• Oversee platform architecture to ensure reliability, scalability, and maintainability. 

• Collaborate with software engineering, product management, CloudOps, and DevOps teams to design and implement API-driven architectures, microservices, and cloud-native solutions. 

• Implement and leverage various AI platforms/tools to accelerate software engineering teams with code and test execution. 

• Ensure integration with third-party systems, compliance frameworks, and data security standards relevant to benefits administration. 

Quality Assurance & Performance Optimization 

• Drive initiatives to improve test automation frameworks and ensure robust quality assurance practices across platform development. 

• Establish metrics and processes to measure, monitor, and optimize application performance and user experience. 

• Ensure proactive identification and resolution of performance bottlenecks and system inefficiencies. 

Operational Excellence 

• Define and track key performance indicators (KPIs) to monitor and optimize platform performance, uptime, and scalability. 

• Partner with Infrastructure team to manage cloud infrastructure budgets and vendor relationships, ensuring cost-effective and efficient operations. 

Risk and Compliance Management 

• Ensure adherence to compliance requirements such as HIPAA, SOC 2, HITRUST and other relevant regulatory standards. 

• Implement robust security measures, monitoring, and incident response processes. 

Qualifications 

Required 

• Bachelor’s degree in computer science, Engineering, or relevant experience. 

• 10+ years of experience in software or platform engineering, with at least 5 years in a leadership role. 

• Proven expertise in designing and scaling cloud-based AWS platforms. 

• Strong understanding of microservices, API management, containerization and serverless architectures. 

• Experience in implementing and scaling test automation frameworks for enterprise platforms. 

• Demonstrated expertise in application performance monitoring (APM), performance testing, and optimization. 

• Track record of delivering enterprise-grade solutions with high availability and security requirements. 

• Familiarity with compliance frameworks and regulations relevant to benefits administration or financial services. 

Preferred 

• Experience in the benefits administration or HR technology industry. 

• Strong understanding of data privacy, encryption, and cybersecurity practices. 

• Hands-on experience with modern programming languages such as .NET, C#, Python, Java, or Go. 

• Expertise in data integration, ETL pipelines, and handling large-scale datasets. 

 Core Competencies 

• Leadership & Influence: Demonstrated ability to inspire, lead, and align teams around a shared vision. 

• Strategic Thinking: Capability to think big-picture while balancing tactical execution. 

• Problem Solving: Strong analytical skills with a track record of resolving complex technical and operational challenges. 

• Communication: Excellent verbal and written communication skills for both technical and non-technical audiences. 

• Adaptability: Comfort in navigating a fast-paced and evolving industry landscape. 

Why Join bswift?

At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.

Benefits of Working at bswift:

• Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
• Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
• Remote first, Office friendly environment! No time to commute?  No problem!
• Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
• Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
• Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
• Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.

Specific benefit offerings vary by position and may be subject to change.

Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description. 

In the spirit of pay transparency, we are excited to share the base salary range for this position is $170,000-$195,000, exclusive of fringe benefits or potential bonuses.  If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!