Senior Site Reliability Engineer (Windows)

Location: Manila - 6805 Ayala Ave

Time Type: Full time

Job Description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

Responsibilities:

• Works within and across teams to design, develop, test, implement, and support technical solutions across a full stack of development tools and technologies.

• Participates in technical implementation to ensure the quality of the infrastructure, automation and the overall productivity of the SRE (Service Reliability Engineering) team.

• Tracks Service Level Indicators (SLI) to ensure the health of technical infrastructure and Broadridge services.

• Translates business requirements into technical designs, considering automation, availability, performance, scale and cost.

• Ensures technical & security best practices along with Broadridge standards are adhered to in the design of technical infrastructure

• Participates in technical design sessions and works closely with multiple teams, including application development teams, infrastructure teams, vendors, and clients, if needed, to review the infrastructure designs for new projects.

• Delivers high-quality technical infrastructure, on-time, following Broadridge processes.

• Automates the implementation and operational support of the infrastructure.

• Provides estimates of all priority and non-priority projects along with recommended scope or schedule changes based on capacity and unforeseen challenges.

• Conducts preventative maintenance to ensure capacity, scaling, security and availability of Broadridge services.

• Understands dependencies between infrastructure components, vendor software, custom software and other parts of the processing stack that support Broadridge Services

• Defines Service Level Objectives (SLOs) for Broadridge Services

• Implements additional operational improvements for automation, monitoring and incident management to increase the reliability of Broadridge services.

Qualifications

• Bachelor’s degree in computer science, computer engineering, or in a related field.

• 5+ years of experience with commercial service infrastructure at both a software and infrastructure level

• Someone with a go-getter attitude is highly preferred

• Solid experience and a working knowledge in the following technologies: OS: Windows (preferred), Linux, Automation: Terraform, Jenkins, Ansible

• Strong cloud experience in AWS or Azure

• Scripting: Python, Groovy, PowerShell, Perl, Bash

• DevOps/Tools: Jenkins, CI/CD, Jfrog, Gits, Datadog, splunk

• Functional skills – System Design and Architecture, DevOps / Deployment automation, Troubleshooting, Service Monitoring.

• Strong written and communications skills for collaboration with various teams and upper management

• Solid analytical skills, especially in area of translating business requirements into technical design – with a continuous focus on aligning technical roadmap with the immediate and long-term Business strategy

• Strong aptitude for learning new skills and new technologies.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.