Staff Machine Learning Engineer

Brightcove manages and distributes over a hundred million videos and adds hundreds of thousands to that catalog every day. That’s no surprise given the explosive growth of online video but managing that content presents a huge challenge for our clients.  To help solve this problem, we're looking for an experienced Data Guru to build a data driven culture that empowers customers and employees to leverage the power of AI. Our culture is built on small, collaborative, self-running teams, where everyone has an equal voice and decisions are made analytically. We encourage lightweight development processes that balance craftsmanship with execution. We strive to build engaging products with a rich user experience to meet the needs of and delight our customers. If you are bright, enthusiastic about new technology, creative, passionate, curious and eager to contribute we want to hear from you!

Job Responsibilities 

• Help build Machine Learning and AI capabilities across the platform to scale the business and enable our organization in solving those challenges.
• Provide thought leadership to the ML and AI company initiatives by establishing best practices and standards, while documenting along the way. 
• Research and stay current with the latest advancements in machine learning and NLP to drive innovation and new adoption.  
• Enhance process to validate foundational models through fine tuning, defined validation workflows and risk assessment using supervised datasets.
• Drive exploration of Prompt engineering techniques to better understand the capabilities and application of large language models (LLMs) within the platform.
• Understand and translate business needs into data models to support long-term, scalable, and reliable solutions.
• Work in an agile environment with a team of engineers to create products and services, and enhance existing solutions and workflows.
• Organize and collaborate across teams in Brightcove to scope and deliver new functionality.
• Provide operational support for Brightcove applications.
• Adopt a team player approach by doing what needs to be done, cheering each other on, and celebrating success.

Qualifications/Experience 

• 8+ years of industry experience
• Advanced analytical skills refining data and defining metrics
• Experience with system design including automation architecture and deployment pipelines 
• Some experience with AI cloud development frameworks (i.e. AWS Bedrock)
• Some experience with ML model assessment and building data pipelines
• Some experience with ML Ops
• Experience with Agile methodologies
• Experience delivering and supporting high scale SaaS 
• Experience with TensorFlow or similar frameworks
• Experience with LangChain or similar frameworks
• Strong experience coding in Python
• Strong communication skills, with the ability to initiate and drive projects proactively and accurately
• Bachelor's degree in a quantitative field, e.g. Computer Science, Math, Physics

          Nice to have:

• Experience with Video Editor systems
• Experience with Gen AI evaluations and statistical methodologies

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues and celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

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