Project Manager

We're seeking an energetic, ambitious, and motivated Project Manager who is a master at managing all aspects of the OTT Project Delivery Lifecycle. As a Project Manager you are comfortable managing the project delivery scope of multiple projects of varying complexity with geographically dispersed teams and customers. 

You will own the delivery of a portfolio of projects, ranging from quick implementations to large scale program contributions for well-known international brands. You will participate in the full delivery lifecycle, from onboarding through deployment and support, collaborating with fellow Delivery members, Engineers, Customer Success Management, Sales, Support, Legal, and Finance. We will collaborate on Best Practice approaches to deliver with standardized tools, the delivery engagement model, and escalation/support plans. You will bring your experience consulting with external clients, emphasizing clear communication, strong leadership, collaboration, and risk management. So if you are a smart, highly motivated PM with both solid technical exposure and a polished communication style, the PM role at Brightcove presents a challenging and exciting career opportunity.

Job Responsibilities

• Accountable for consulting and guiding external clients of Brightcove to successful delivery of contracted deliverables ranging from SME consulting to Application development based on the Brightcove video experience.
• Facilitate client workshops and requirements gathering, with supporting SMEsManage multiple projects with varying levels of complexity in parallel.
• Manage internal & external stakeholders and delivery teams remotely across multiple time zones Responsible for program charter, governance and communications planning and defining roles for each engagement.
• Risk assessment, tracking, and mitigation planning, with internal/external teams, regular status reporting and escalations to ensure no surprises.
• Scope and budget control with internal reportingManage Change RequestsCoordination and continuous expectation setting among internal and external stakeholders.
• Manage internal and third-party development teams to deliver projects.
• Participate in continuous improvement and enforcement of our Delivery Best Practices.
• Contributing to a healthy, collaborative team environment.

Skills/Qualifications

• 2-3+ years experience on technical project teams or professional services teams in support or delivery-related roles with external customers.
• Excellent communication skills, and the ability to manage clients, vendors and teams dispersed geographically.
• Familiarity with standard project management tools, practices and procedures.
• Experience with simultaneously planning, organizing, and executing projects of varying sizes and complexities and delivering them within the specified timeframe and budget.
• Ability to facilitate requirements definition, project planning and gap analysis.
• Familiar with Waterfall, Iterative and Agile methods of delivery.
• Experience with Confluence and JIRA is a strong plus.
• Digital or Video industry landscape expertise (OTT, AVOD, SVOD, etc.) a plus, but not required.
• Exposure or hands-on knowledge of the Brightcove products and ecosystem is a plus, but not required.
  

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, and we actively support a culture where inclusion and growth are at the center. We hire, recognize, and promote employees who are committed to these same ideals. We value collaboration, creativity, work/life balance, professional growth, and creating an empowering space for open communication. No matter where our employees work, remotely or in one of our global offices, employees have plenty of opportunities to meet colleagues and celebrate a variety of personal interests and perspectives.  

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our vibrant Guadalajara office located right in front of Andares shopping mall where employees enjoy access to fully-stocked kitchens, company events and social activities as well as an inspiring work environment. We are focused on creating a culture where inclusion and growth are at the center. We value collaboration, creativity, work/life balance, professional growth and providing an empowering space for open communication.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com.

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