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Braze

Platform Software Engineer

Remote New York, NY
USD 129k - 234k
Kubernetes Python Go Ruby
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Description

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Platform Software Engineers (PSWEs) focus on building and automating infrastructure services to provide a seamless developer experience. They work closely with infrastructure engineers and application developers to design scalable, automated solutions that empower product engineers to deliver features faster while maintaining operational excellence. PSWEs aim to reduce toil and enhance developer productivity by abstracting infrastructure complexities into reliable, intuitive services.

Responsibilities:

  1. Service Development and Automation:

    Design, develop, and maintain internal Infrastructure-as-a-Service (IaaS) platforms that simplify infrastructure provisioning and management
    • Create scalable, API-driven services to automate tasks like database provisioning, message queue management, and Kubernetes resource orchestration
    • Build centralized tools and automation frameworks to reduce operational overhead for application teams

  2. Collaboration with Engineering Teams:

    • Partner with teams to define and implement IaaS products, enabling faster build and deployment cycles
    • Provide consultation to application engineers on leveraging platform services effectively
    • Ensure platform services align with NERV's vision for seamless developer operations

  3. Operational Excellence:

    • Integrate monitoring and alerting strategies into the development lifecycle, focusing on identifying trends and potential issues before they impact users
    • Participate in on-call rotations, focusing on incident response, root cause analysis, and proactive system improvements
    • Champion best practices in observability and reliability, ensuring that platform services are designed with operational excellence in mind from the outset

  4. Innovation and Continuous Improvement:

    • Experiment with and integrate cutting-edge technologies to enhance the platform’s capabilities
    • Maintain an iterative approach to improving platform services, ensuring they remain aligned with user needs

WHO YOU ARE

Experience:

  • 5+ years in software engineering, with a focus on large-scale systems
  • Proven expertise in building API-driven infrastructure services and tools
  • Familiarity with Kubernetes, CI/CD systems, and observability practices

Skills:

  • Strong understanding of system design principles, distributed systems, and cloud-native architecture
  • Proficiency in programming languages commonly used for platform development (e.g., Python, Go, Ruby)
  • Ability to manage and prioritize multiple tasks in a dynamic environment

Mindset:

  • Proactive problem-solver with a passion for automation and reducing toil
  • Collaborative and communicative, with a strong focus on documenting solutions for team efficiency
  • Committed to improving developer experience and operational excellence

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $210,600/per year with an expected On Target Earnings (OTE) between $144,000 and $234,000/per year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER
 
Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location—find out more here.
From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In 2024, we ranked #3 on Great Place to Work UK’s Best Workplaces (Large), #3 on Fortune Best Workplaces for Parents (Small and Medium), #13 on Great Place to Work UK’s Best Workplaces for Development (Large), #14 on Great Place to Work UK’s Best Workplaces for Wellbeing (Large), #14 on Fortune Best Workplaces in Technology (Small and Medium), #26 in Great Place to Work UK’s Best Workplaces for Women (Large), #31 in Fortune Best Workplaces (Medium), and #37 in Fortune Best Workplaces for Women.

We were also featured in the Top 10% of US News & World Best Companies to Work For, Top 100 Great Place to Work UK’s Best Workplaces in Europe (Medium), and in Built In’s Best Places to Work.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
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