Senior Project Manager - Marketing & Social Media

Department: Account Management

Experience: 8 - 12

Senior Project Manager – Marketing & Social Media

About BrandStory Digital

Role Overview

Key Responsibilities

1. Project Planning & Execution

• Manage end-to-end execution of digital marketing and social media projects.
• Develop project plans, timelines, milestones, and resource allocation.
• Ensure projects are delivered on time, within scope, and within budget.
• Prioritize multiple client projects while maintaining delivery quality.

2. Team Coordination

• Coordinate with SEO, Social Media, Content, Creative Design, Video, Performance Marketing, Website Development, and Client Servicing teams.
• Assign tasks and monitor project progress across departments.
• Conduct daily and weekly project review meetings.
• Resolve dependencies and remove execution bottlenecks.

3. Client & Stakeholder Management

• Collaborate with Client Servicing teams to understand client expectations.
• Participate in project discussions, strategy meetings, and campaign planning.
• Provide regular project status updates to clients and internal stakeholders.
• Ensure client feedback is communicated and implemented efficiently.

4. Campaign & Marketing Delivery

• Oversee the execution of integrated digital marketing campaigns.
• Ensure social media calendars, creative assets, website updates, SEO activities, paid campaigns, and content deliverables are completed as scheduled.
• Maintain quality standards across all deliverables before client submission.

5. Process Improvement

• Build and improve project management workflows and SOPs.
• Introduce automation and productivity tools to improve team efficiency.
• Optimize resource utilization and project turnaround time.
• Monitor project risks and implement mitigation plans.

6. Performance Tracking & Reporting

• Track project health using KPIs and project management tools.
• Prepare weekly and monthly project reports for leadership.
• Analyze project performance, timelines, resource utilization, and delivery metrics.
• Drive continuous improvement through performance insights.

7. Leadership & Team Development

• Mentor project coordinators and team leads.
• Foster accountability, collaboration, and ownership across teams.
• Support recruitment, onboarding, and training of project management resources.
• Promote a culture of continuous learning and operational excellence.

Qualifications & Experience

• Bachelor's degree in Marketing, Business Administration, Communications, Project Management, or a related field.
• 8–12 years of experience in Project Management within a Digital Marketing, Advertising, Branding, or Creative Agency.
• PMP, PRINCE2, Agile, Scrum, or equivalent Project Management certification is an added advantage.
• Proven experience managing multiple digital marketing and branding projects simultaneously.
• Strong understanding of SEO, Social Media Marketing, Performance Marketing, Content Marketing, Branding, Website Development, and Digital Campaign execution.

Skills & Competencies

• Strong leadership and team management skills.
• Excellent communication and stakeholder management abilities.
• Exceptional planning, organizational, and multitasking skills.
• Strong problem-solving and decision-making capabilities.
• Experience with project management tools such as ClickUp, Asana, Monday.com, Jira, Trello, or similar platforms.
• Proficiency in Google Workspace and Microsoft Office.
• Ability to thrive in a fast-paced agency environment with multiple concurrent projects.
• Strong analytical mindset with attention to detail and process optimization.

Why Join BrandStory Digital?

• Work with leading brands across diverse industries.
• Be part of a fast-growing and innovative digital marketing agency.
• Collaborate with talented marketing and creative professionals.
• Opportunities for leadership, career growth, and continuous learning.
• Dynamic, collaborative, and high-performance work environment.