Cloud Infrastructure Engineer

Department: Engineering

Location: San Francisco

Employment Type: FullTime

About the company

Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it.

Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions — turning production data into better AI with every release.

About the role

We’re looking for a Cloud Infrastructure Engineer to help us build reliable, scalable infrastructure and give developers a world-class platform to ship code with speed and confidence. You’ll lead efforts across Terraform, Kubernetes, CI/CD, observability, and support, and play a key role in how we scale Braintrust both internally and for customers self-hosting our platform.

This is a high-impact role where you’ll contribute across our internal AWS environment and help customers deploy our stack in AWS, Azure, and GCP.

What you’ll do

• Build and maintain Terraform modules for both internal infrastructure and customer deployments

• Work directly with customers in Slack to support self-hosting and troubleshoot infrastructure issues. Build tools to make it easier for them to support themselves.

• Own and improve our CI/CD pipeline: reduce build times, improve failure visibility, and enable safer, faster releases

• Centralize and scale observability - including logs, metrics, dashboards, and alerts

• Partner with engineering teams to build and evolve a secure, developer-friendly infrastructure platform

• Support multi-cloud deployment patterns (AWS primarily, with Azure and GCP support for enterprise customers)

• Implement tools and automation to improve deployment, rollback, and infrastructure reliability

Ideal candidate credentials

• 5+ years of experience in DevOps, SRE, or Infrastructure Engineering roles

• Deep experience with Terraform and at least one major cloud provider (AWS strongly preferred)

• Strong Kubernetes skills: deploying, debugging, and scaling real workloads

• Proficient in scripting or programming (Python, Typescript, or Go)

• Experience supporting production systems and responding to incidents

• Comfortable working directly with customers in a support or deployment context

• Bonus: experience with multi-cloud environments or self-hosted enterprise software

Benefits include

• Medical, dental, and vision insurance

• Daily lunch, snacks, and beverages

• Flexible time off

• Competitive salary and equity

• AI Stipend

Equal opportunity

Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.