Site Reliability Engineer, Cloud Native Infrastructure

WHAT IS BOX?

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.

WHY BOX NEEDS YOU

Our Mission: Transform the way developers build services by providing a common platform to configure, deploy and run applications seamlessly across different regions of the world so that they can deliver exceptional products. Our team manages Box's Platform as a Service (PaaS) based on Kubernetes. As pioneers in adopting and contributing to Kubernetes technology within our industry-leading organization at Box, you'll have the opportunity to collaborate with like-minded professionals who developed essential tools such as kubectl, kube-state-metrics, kube-applier, and kube-exec-controller to the open-source community. Every team and service at Box relies on our platform and we are looking for a passionate technical leader for this team. This is where you come in! 

We're actively searching for highly skilled Kubernetes SRE professionals to develop our Kubernetes platform and maintain its stability, security, resiliency and as well as drive the functionality, capability and efficiency of our infrastructure to the next level. You will help lead the cloud native team to design, develop, automate, and continuously improve cluster life cycle management, platform services and pipelines, such as monitoring, alerting, logging, tracing, CI/CD, etc. We are looking for a passionate engineer to join and collaborate with Cloud Native partner teams, Box developer community and open-source communities to advance Kubernetes and Cloud Native technologies.

WHAT YOU'LL DO

• Design, deploy, and maintain Kubernetes clusters across GKE and EKS environments.
• Develop and maintain automation tools for deploying and managing Kubernetes clusters.
• Monitor and troubleshoot GKE and EKS components to ensure high availability and performance in a large-scale enterprise environment.
• Implement security best practices for Kubernetes infrastructure and services.
• Participate in our Kubernetes on-call schedule.
• Proactively and continuously improve the reliability, scalability, and performance of our Kubernetes infrastructure.
• Manage our CI/CD pipelines and other DevOps tools and processes.
• Work closely with developers to ensure that their applications are properly deployed and configured in Kubernetes.

WHO YOU ARE

Required Skills:

• 3+ years of professional experience as Cloud or Infrastructure Engineer or similar role with at least 2+ years on GCP/AWS
• You are passionate about solving hard problems with data-driven approach, strong problem-solving and troubleshooting skills
• You take an SRE-centric approach to everything you build/manage, ensuring reliability, availability and security
• You act like an proactive platform owner and strive to improve our platform for all customers
• Strong written & verbal communication skills with the ability to thrive in a hybrid work environment
• Experience with Distributed Systems, Kubernetes, Infrastructure-as-Code (IaC) & Cloud Security practices.
• Proficiency with containerization and orchestration technologies such as Docker, Kubernetes in GCP & AWS
• Proficiency in building automations, frameworks preferably with programming and scripting languages such as Python and Go
• Experience with infrastructure configuration management tools (e.g. Ansible, Terraform)
• Proficiency in using industry standard DevOps CI/CD frameworks such as Jenkins, GitHub, or the like
• Proficiency with logging and observability technologies such as Splunk, Chronosphere, Edge Delta and the like
• Knowledge of Cloud Infrastructure resources/concepts such as VPCs, Subnets, Firewalls etc specifically for GCP/AWS

Preferred skills:

• Have Kubernetes operator and controller development experience
• Have experience working with SDN overlay networks at L1~L7 for Zero Trust posture (such as Calico or Istio)
• Have GKE/EKS DevOps Engineering certifications
• Have experience with preparing and executing FedRAMP compliance audits

You are in an office based role with the expectation of working from the Redwood City, CA office a minimum of 2x/week

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

EQUAL OPPORTUNITY 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

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