QA Engineer III

Location: Propark Free Zone, Coyol de Alajuela, Costa Rica | N/A

Department: Engineering

Work Location: onsite

Recruiter: Francisco Munoz Munoz

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

About the role:

Identify, analyze, investigate, monitor and document patterns and trends in post marketing surveillance data as part of the CAPA system. Communicate and educate management, Design Assurance, Operations, R&D, marketing, sales organization and other departments, as well as external customers about product performance. Ensure that information and insight gained from the investigations and corrective actions is fed back to the R&D and marketing organizations as part of the risk management and design input systems.

Key Responsibilities:

• Analyzes customer complaints, events and other post marketing surveillance data by examining the data for patterns and trends and investigating when necessary.
• Investigates identified trends by starting a formal trend investigation and trend report and working on cross-functional teams.
• Communicates product performance by formal presentations to management committees and design teams.
• Reviews and approves complaints investigations from low to high complexity, and provides guidance/feedback to investigators.
• Serve as a Subject Matter Expert (SME), mentoring junior engineers, and driving cross-functional quality and continuous improvement initiatives.
• Supervise and develop a small team of Engineers, providing direction, performance management, and coaching to support professional growth and achievement of departmental objectives.

What we're looking for:

• Bachelor or Licentiate near-graduates in Chemical, Mechanical, Mechatronics, Materials, Biomedical Engineering or related.

• English Level desired: 85-95%.
• Minimum of 4 years work experience in medical regulated industry, Preferably with experience in Quality (Post Market), and supervising people.
• Desired knowledge: Problem Solving, critical thinking, statistical tools.
• Ability to collaborate across multiple and cross-functional teams. 
• Strong ability to multi-task and be adaptable.

Requisition ID: 631972

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.