NMDCare Lead EMEA (Neuromodulation)

THIS ROLE CAN BE BASED IN ANY EMEA COUNTRY.

In Neuromodulation we give life back to every patient and their family by providing leading solutions that silence pain, ease movement disorders and transform care of neurological conditions. Our strategy sets us up for sustainable growth and will enable us to continue to innovate on products and therapies to improve the lives of the patients we serve, today and tomorrow. To support our Strategic goals, we are investing in a new divisional functional capability “NMDcare”. This functional capability investment will enable our division to build and sustainably scale for meaningful, impactful, value-added remote service offerings for HCPs and Patients. 

About the role

NMDcare Lead EMEA will be responsible for our Remote Services Strategy, scaling smartly our NMDcare functional capabilities, Planning, Execution & Monitoring. The primary goal of this role is supporting and enabling Boston Scientific to become the Neuromodulation EMEA Remote Services leader through Remote / Digital strategic functional capabilities build know-how, strong change management expertise, thoughtful prioritization and flawless execution in collaboration with team members and relevant divisional, CoE and functional stakeholders.

Your Responsibilities will include:

• Set strategic direction for NMDcare and ensure alignment with relevant stakeholders in division, CoEs, and Functions.
• Define resources and budget needs – execute and manage in line with AOP.
• Team Leadership: hiring, managing, coaching, and developing your team, including overseeing their professional development and performance.
• Drive meaningful innovation in digital health services in the field of Neuromodulation.
• Identify, assess, and implement remote service tools & systems in collaboration with relevant stakeholders.
• Master remote technologies used for customer support and guide their implementation within remote and field team.
• Map processes to ensure seamless integration of remote service offerings to HCPs and Patients. Contribute to the definition of new operating processes and propose process adaptations as business conditions evolve.
• Remote Service Marketing – further build, reinforce HCP and Patient brand loyalty to support our accelerated profitable growth ambitions.
• Maintain a culture of excellence and closely monitor the quality of service provided.
• Coordinate and partner with all necessary internal functions to complete projects and scale NMD remote services sustainably: Sales, Marketing, Clinical, Regulatory, Legal, IT, HR, Finance, and CoEs.

What are we looking for in you?

• Experience: 5-7 Years of Divisional functional Management Experience (e.g. Marketing or Customer & Commercial Excellence), or cross divisional management roles in Centre of Excellence (Digital, Remote) or Functions (IT / IS/ PMO) with a minimum of 5 years at EMEA or International Level.
• Demonstrated competence in thinking strategically, analytically, and innovatively.
• Strong business acumen and long-term business planning experience.
• Outstanding communicator with excellent written and verbal communication skills.
• Forward thinker and self-starter who thrives on new challenges, imagines solutions, and adapts quickly.
• Track record of success in leading cross-functionally and with global partners to develop plans, strategies, and tools to establish, build, and scale new functional org capabilities.
• Demonstrated experience in building and giving presentations to internal stakeholders, healthcare professionals, and executives.
• Experience of leading and managing teams.
• Qualifications: Bachelor’s degree e.g. Marketing, Business Administration, Engineering, IT, or PMO. MBA or advanced management degree is highly desirable.
• Languages: Fluency in English – any additional language will be considered a plus.
• Industry Experience: Preferred MedTech.
• Location: Home-based with access to local hub office, with flexibility to travel ~ 50% of the time.

What we can offer to you:

• Working in an international environment.
• Attractive benefits package.
• Inspirational colleagues & culture.
• Career Development.
• Possibility to make an impact.
• Fast-growing and innovative environment.
• A team-oriented company culture.
• Excellent training/development programs.
• Decision-making.
• Upskilling.
• Company with a purposeful mission.

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.