• Lead, mentor, and manage a team of Site Reliability Engineers, providing guidance, support, and performance evaluations. 

• Foster a culture of collaboration, continuous improvement, and innovation within the team. 

• Define and communicate clear goals and objectives for the SRE team, aligning with overall business objectives. 

• Develop and execute strategies to improve system reliability, availability, and performance. 

• Drive the adoption of best practices and standards for SRE across the organization. 

• Participate in and lead strategic planning for capacity management, disaster recovery, and infrastructure investments. 

• Lead post-incident reviews to identify root causes and implement preventive measures. 

• Develop and enforce incident response procedures and runbooks. 

• Collaborate with engineering and architecture teams to design scalable and resilient system architectures. 

• Optimize system performance and reliability through proactive monitoring, tuning, and enhancements. 

• Evaluate and implement new technologies and tools to improve system capabilities and efficiency. 

• Drive the automation of operational processes to improve efficiency and reduce manual intervention. 

• Oversee the development and maintenance of tools for deployment, monitoring, and configuration management. 

• Promote the use of Infrastructure-as-Code (IaC) and Continuous Integration/Continuous Deployment (CI/CD) practices. 

• Lead efforts in capacity planning to ensure infrastructure can support current and future business needs. 

• Design and implement scaling strategies to handle variations in demand and growth. 

• Monitor and optimize resource utilization to balance performance and cost-effectiveness. 

• Work closely with cross-functional teams, including development, operations, and product management, to ensure alignment on reliability and performance goals. 

• Communicate effectively about system status, performance metrics, and ongoing improvements to stakeholders. 

• Provide technical guidance and support to other teams as needed. 

• Ensure thorough documentation of systems, processes, and procedures. 

• Create and maintain operational runbooks, knowledge base articles, and training materials. 

• Share knowledge and best practices with the team and organization through training sessions and workshops. 

Required Competencies: 

• Advanced proficiency in scripting and programming languages such as Python, Go, Bash, or Java. 

• Extensive experience with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog). 

• In-depth knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes). 

• Strong familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud). 

• Expertise in configuration management and Infrastructure-as-Code tools (e.g., Terraform, Ansible). 

• Strong understanding of networking, distributed systems, and databases. 

• Proven ability to lead and manage technical teams effectively. 

• Excellent problem-solving, analytical, and communication skills. 

Experience Requirements: 

• Experience: 5+ years of experience in Site Reliability Engineering, Systems Engineering, or related roles, with at least 2 years in a leadership or management capacity. 

Education/Certification Requirements: 

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field. Advanced degree or relevant certifications (e.g., AWS Certified DevOps Engineer, Google Professional DevOps Engineer) preferred.