IN_RBAI_EMS Acquisition & Customer Project Manager_IN

Location: Bengaluru, KA, in

Company Description

In India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Additionally, Bosch has in India the largest development center outside Germany, for end to end engineering and technology solutions. The Bosch Group operates in India through twelve companies with a combined strength of over 31,500 associates which includes around 15,650 research and development associates.

Bosch Automotive Electronics India Pvt. Ltd. (RBAI) is a 100% subsidiary of Robert Bosch GmbH . Established in 2009, in Naganathapura - Bengaluru, RBAI is primarily focused in manufacturing electronic products for the automotive sector. RBAI has consistently added an average of one product every year resulting in a wide range of products comprising – Engine Control Units (ECU) for both 4W and 2W, Body Control Modules (BCM), ECUs for ABS, DC-DC Converters, iTraMS (Intelligent communication control unit) to name a few. RBAI also produces products for eMobility like MCU (Motor control Unit), C-Box (Communication Box), VCUs (Vehicle Control Unit), Central gateway modules and is geared up for other futuristic products. RBAI with its diverse portfolio, not only caters to local markets, but also exports products to all major global customers. The Naganathapura Plant (NhP1) is seen as a benchmark in Operational Excellence in AE and Bosch India , using an integrated approach of Bosch Production System (BPS) and I4.0. With a young and agile team, RBAI’s mission statement ‘Be RBAI’ (Be Reliable Benchmark Agile Innovative) is a testament to our commitment in providing best in class products and services for its customers.

Job Description

• Develop and maintain relationships with Customers, OEMs, distributors, and ecosystem partners.
• Monitor market trends, competitor activities, and customer demand developments. Drive acquisition activities for new EMS opportunities
• Coordinate RFQ evaluation, costing, and quotation preparation
• Act as primary customer interface for commercial and project topics
• Identify growth opportunities within existing customer accounts
• Coordinate activities between sales, engineering, operations, supply chain, and quality
• Ensure alignment between customer requirements and internal capabilities
• Drive issue resolution and change management activities
• Support smooth transition into serial production
• Manage customer projects from opportunity identification through mass production ramp-up.
• Track project milestones, deliverables, timelines, and risk mitigation activities.
• Develop and manage strategic customer relationships for the EMS business, ensuring customer satisfaction through regular engagement, business reviews, and proactive support activities.
• Coordinate customer interface activities including support to contract manufacturers/resident engineers, while maintaining sales pipeline visibility, forecasts, and CRM updates.

Qualifications

• Bachelor’s degree in engineering, Electronics, Industrial Engineering. Preferable MBA in Operations Management or Sales & Marketing
• 10+ years of experience in EMS, electronics manufacturing, or project management. Experience with customer acquisition and industrialization projects. International customer experience preferred