IN_Bosch Rexroth India _ Field Service Engineer/ Executive_Ahmedabad
Location: Ahmedabad, GUJARAT, in
Company Description
The Bosch Group is a globally recognized provider of technology and services, excelling in Automotive Technology, Industrial Technology, Consumer Goods, Energy, and Building Technology. With a strong presence in India, the Group operates through nine companies and boasts an impressive workforce of over 400,000 associates, including approximately 20,000 dedicated to research and development. Among its subsidiaries, Bosch Rexroth AG stands out as a leading expert in drive and control technologies. Changing scenes on the theatre, production lines that automatically adapt to new products in the factory of the future, always sufficient power for moving slice gates that weigh several metric tons, and mobile machines conquering narrow forest trails or the largest construction sites in the world: Creating movement is our driving force.
As a global partner, Bosch Rexroth stands by mechanical and plant engineering challenges worldwide, armed with cutting-edge technology and unparalleled industry expertise. With a dedicated workforce of over 32,300 employees, we strive to deliver safe, efficient, intelligent, and powerful solutions. Our team excels in enabling cost-effective production of small batch sizes and optimizing energy consumption while boosting productivity. Equipped with a diverse cross-technology portfolio, digital services, and comprehensive support, we are committed to being your ultimate partner for machines and plants. With us, movement is synonymous with success. WE MOVE. YOU WIN.
As a subsidiary of Bosch Rexroth AG, Bosch Rexroth India is not just a leading provider of drive and control technologies; it is also a fantastic place to build a rewarding career. With its strong commitment to employee development and well-being, Bosch Rexroth India creates an environment that fosters growth, innovation, and collaboration with proven track record of turnover of 1300cr+. The company values its talented workforce and provides ample opportunities for learning and advancement, with a focus on promoting a healthy work-life balance. As part of the Bosch Group, Bosch Rexroth India benefits from the global organization's resources and expertise, allowing employees to be a part of groundbreaking projects and cutting-edge technologies. Furthermore, the company's inclusive and diverse culture encourages creativity and teamwork, making it a great place for professionals seeking a dynamic and fulfilling work experience. At Bosch Rexroth India, employees are not only part of a renowned organization but also empowered to make a real impact in driving the future of technology and engineering. WE MOVE. YOU WIN.
Job Description
Strong troubleshooting and problem-solving skills in hydraulic Component (Axial piston pump & motor, Mobile control valve & Mobile hydraulic system
- Attend OEM & End Customer complaint for Field & Zero Km & close the complaint in coordination with Quality team
- Fostering internal relationship with internal Service Organizations and other departments
- Effective communication and interpersonal skills for interactions with customers and source plant teams
- Proto-validation sign -off for various mobile applications like Compactors, Backhoe Loader, Excavator, concrete pump and other construction & mining equipment.
- And attainment of KPIs Service TAT for closure of customer complaint.
- Handling warranty claim management including submission of 8D, Quad chart -reports & closure of complaints
Qualifications
B.E. / Diploma (Mechanical) with 3-6 years of relevant experience
Should have below skill-set:
- Customer orientation, Products Knowledge, Communication Skills
- Presentation Skills
Additional Information
Knowledge / Specialization / Experience / Expertise
required in the areas like :
In-depth Products Knowledge (Fault finding, trouble shooting, assembly, dis-assembly,
Testing),Technical knowledge, troubleshooting skills, adaptability & Communication
skills
Preferred Industry - Hydraulics
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