Boost.ai is a global software company specializing in scalable Conversational AI for enterprises. Since 2016, we've developed chat and voice solutions that enhance customer service and internal support, launching over 600 virtual agents across EMEA and North America.
Headquartered in Stavanger, Norway, with offices in Oslo, Stockholm, Copenhagen, Helsinki, London, and Boston, our platform is trusted by major brands like Tryg, DNB, Telenor, and Nordea. We’ve earned recognition from Gartner’s Magic Quadrant for Enterprise Conversational AI, ISO 27001 & 27701 certifications, and won the 2023 CogX Award for 'Best Consumer Chatbot.'
Our core values—trust, innovation, teamwork, and fun—are central to everything we do. Building a supportive environment that fuels our growth,ensuring collaboration and achieving our goals while having a fun and a vibrant culture is important to us. These values provide a strong foundation that empowers our team to excel.
Our success is driven by a diverse and dedicated team. We are focused on helping every employee reach their full potential by fostering a culture of trust, responsibility, and equal opportunity for all.
About the role:
Location: London, Copenhagen, Oslo, Stavanger, Stockholm or Helsinki
We are seeking a visionary Technical Lead to spearhead our voice technology initiatives. Beyond leading development, this role demands a strategic thinker capable of shaping our voice technology's future, making pivotal technical decisions, and guiding our development team towards innovative solutions that align with our ambitious goals.
You will have a significant impact on the architecture and direction of our voice solutions, collaborating closely with cross-functional teams to elevate the success and competitiveness of our voice product.
Responsibilities:
- Define and communicate the technical and architectural vision for voice technology projects, ensuring alignment with the company's strategic objectives
- Take the lead in scoping new voice integrations, working closely with stakeholders to gather requirements and propose innovative solutions.
- Drive architectural decisions and provide technical leadership.
- Collaborate with cross-functional teams, external partners, and customers to understand their needs and deliver solutions.
- Champion automation capabilities through the implementation of testing tools, enhancing development speed and agility.
- Identify and mitigate technical risks and challenges during the development process.
- Facilitate code reviews, identify areas of improvement, and promote knowledge sharing within the team.
- Mentor and develop team members, identifying talent gaps and fostering a culture of technical excellence and continuous improvement
- Interface with internal and external resources to understand development and maintenance needs while serving as a subject matter expert for our voice offering.
Skills, qualifications and experience:
- Strong experience in Python, SQL, and API integration protocols.
- Proven leadership in managing technical teams and CI / automated testing.
- Ability to anticipate and mitigate risks in software development.
- Experience in voicebot technologies (CCaaS, Telephony, Speech technology)
- Excellent communication and collaboration skills.
- Degree in Computer Science, Software Engineering, or a related field.
- Interest in the fast changing AI industry.
What’s in it for you?
- An engaging work environment with people who share a common mindset; to deliver a world-class product in a brand new, up-and-coming industry.
- Challenging, varied and engaging work tasks.
- Opportunity to lead in a cutting-edge technology space, directly impacting the direction and success of our voice technology solutions and making a tangible difference in the industry.
- Room and encouragement to be independent and innovative.
- Comprehensive range of employee benefits to support your overall well-being.
Sounds good?
Please submit your application using the appropriate form - we’re looking forward to hearing from you and what you can bring to our company!
Please note:
- During the recruitment process, we interview the appropriate candidates quickly and continuously - until we find the right candidate. We recommend that you submit your application as soon as possible.
URL to this pagehttps://boost.ai/company/careers/?rmpage=job&rmjob=218&rmlang=UK
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