Senior Site Reliability Engineer

Join us as a Senior Site Reliability Engineer. 
The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics — all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.

What you will do

As a Senior Site Reliability Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

You will:

• Be an active member of an Agile team, collaboratively realizing features through the software development lifecycle.

• Design, build and maintain infrastructure as code that enables provisioning and maintenance of Boomi’s infrastructure.

• Participate actively in detecting, remediating and reporting on Production incidents, ensuring the SLAs/SLOs are defined and met.

• Participate in an on-call rotation to ensure coverage for planned/unplanned events.

• Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.

• Working with your SRE and other engineering counterparts for building more scalable, resilient and reliable systems.

• Collaborate with Engineering organizations to build and automate tooling.

• Implement best practices on Observability and build monitoring that alerts on symptoms rather than on outages.

• Improve operational processes (such as deployments and upgrades) to make them as simple as possible.

• Plan the growth of Boomi’s infrastructure.

• Work independently with a minimal level of guidance from technical leadership.

• Mentor other Boomi engineers, including design collaboration and code reviews.

What you’ll need to succeed in this role

• Passionate about SRE, DevOps, Automation and infrastructure platforms. 

• Expert in developing Ansible playbooks and automation for Infrastructure as code using CloudFormation templates.

• A grasp of Cloud Native concepts, containerization best practices and security awareness in Cloud will be a strong plus.

• Expert in defining, measuring, and improving Reliability Metrics.

• Strong understanding in implementing observability practices (Monitoring, Logging, Distributed Tracing etc.) preferably using Splunk and New Relic. 

• Strong understanding and working experience with AWS/Azure.

• Ability to design and implement API’s for use by internal teams.

• Strong understanding of CI/CD workflows.

• Experience with agile collaboration tools, such as JIRA and Confluence.

• Experience with Web Services technologies including REST, SOAP, and WSDL.

Additional experience desired

• 7+ years experience in the software engineering industry, with experience supporting large scale SaaS and Cloud based software solutions in production.

• Certified in Cloud (AWS/Azure/GCP), experience in using services such as virtual machines,  containers and databases.

• Experience in Ansible, Terraform, Python and JavaScript.

• Familiarity using AWS technologies such as CloudFormation, S3, ECS, EKS, and EC2.

• Security awareness in the Cloud will be a strong plus.

• Experience in Observability, creating dashboards for SLA/SLI/SLO.

• Basic understanding of Application Integration and/or Data Integration (ETL).

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