Sr Technical Product Manager

Location: Amsterdam, North Holland, Netherlands

Senior Technical Product Manager – Engineering Environments

About the role

Booking.com operates a large and complex global technology ecosystem. Thousands of engineers rely on development, testing, and production-like environments to build, validate, and operate the products that power our business.

We are redesigning Booking.com’s engineering environments from the ground up. Our ambition is to give engineers fast, reliable, secure, and easy-to-use environments that reduce the distance between writing code and confidently running it. This transformation will require us to rethink the underlying platform capabilities, developer workflows, operating model, and migration path—not simply improve today’s tooling.

We are looking for a Senior Technical Product Manager to define and drive the product strategy for this transformation.

You will own a complex platform product spanning the lifecycle of engineering environments, from creation and configuration through testing, observability, troubleshooting, and retirement. You will work closely with a dedicated engineering team while influencing platform teams, developer-tooling teams, infrastructure owners, security stakeholders, and engineering communities across Booking.com.

This is a senior individual-contributor role for a product leader who can turn a broad and ambiguous engineering challenge into a compelling product strategy, align multiple organizations around that direction, and deliver measurable improvements to the experience and effectiveness of thousands of engineers.

Key responsibilities

Define the engineering-environments strategy

• Own the long-term vision, strategy, objectives, and roadmap for Booking.com’s next generation of engineering environments.

• Develop a deep understanding of engineers’ workflows, pain points, and unmet needs across development, testing, debugging, and service integration.

• Define the target developer experience and the platform capabilities required to deliver it.

• Establish clear product principles and investment priorities across areas such as environment fidelity, isolation, reproducibility, availability, speed, security, scalability, and cost.

• Contribute to the broader Engineering Ecosystem strategy and align senior stakeholders around the transformation’s direction, sequencing, and measures of success.

Lead a complex zero-to-one platform transformation

• Translate an ambiguous, company-wide engineering problem into clearly defined product opportunities, strategic choices, and phased outcomes.

• Partner with engineering leadership to shape the target platform architecture and make informed trade-offs between developer experience, technical feasibility, operational complexity, and cost.

• Manage a long-term roadmap with dependencies across infrastructure, compute, networking, data, CI/CD, developer tooling, observability, security, and service ownership.

• Define the transition from existing environments to the new platform, balancing long-term architectural goals with incremental value delivery.

• Identify technical, organizational, and adoption risks early and establish mitigation plans with the relevant teams.

Create an exceptional developer experience

• Treat engineers as customers and build a detailed understanding of their end-to-end workflows.

• Enable engineers to create, configure, access, troubleshoot, and retire environments with minimal friction and cognitive overhead.

• Ensure the product integrates effectively with IDEs, source control, CI/CD systems, internal developer platforms, observability tools, and relevant AI-assisted engineering workflows.

• Support different engineering use cases while avoiding unnecessary fragmentation, bespoke solutions, and duplicated platform investments.

• Partner with design and research specialists to make complex platform capabilities understandable and accessible.

Drive adoption and migration

• Define the product’s go-to-market, adoption, and migration strategy in partnership with platform teams and engineering communities.

• Identify high-value early adopters and use their experience to validate assumptions, refine the platform, and demonstrate value.

• Establish clear migration paths and incentives that enable teams to move away from legacy solutions safely.

• Lead the change-management effort required to establish new engineering practices and platform standards.

• Influence teams outside your direct area to adopt shared capabilities and contribute to a coherent engineering-environments ecosystem.

Ensure platform quality and sustainability

• Define product and non-functional requirements for availability, performance, provisioning time, environment fidelity, scalability, security, privacy, observability, and cost efficiency.

• Partner with engineering to establish appropriate service levels, operational ownership, support models, and platform-health measures.

• Ensure the platform supports secure handling of code, credentials, test data, dependencies, and network access.

• Balance engineer autonomy with organizational requirements for governance, standardization, and efficient infrastructure usage.

• Make evidence-based decisions about when to build, buy, integrate, standardize, or retire capabilities.

Measure impact and guide investment

• Define primary, supporting, and counter-metrics for the platform.

• Measure outcomes such as environment provisioning time, successful setup rate, developer wait time, workflow completion time, reliability, adoption, developer satisfaction, support burden, and infrastructure cost.

• Combine telemetry, developer research, experiments, and operational data to identify friction and prioritize improvements.

• Evaluate whether improvements translate into faster feedback loops, higher engineering quality, and reduced developer toil.

• Communicate progress, evidence, risks, and investment recommendations clearly to engineering and product leadership.

What you’ll bring

Required experience and capabilities

• Significant product management experience, including ownership of a complex technical platform, developer product, infrastructure capability, or internal engineering system.

• Experience defining product strategy and delivering meaningful outcomes in a large-scale, multi-team engineering environment.

• Demonstrated success taking an ambiguous or zero-to-one technical product from problem definition through validation, delivery, and adoption.

• Strong understanding of modern software-development workflows, developer tooling, CI/CD, cloud or infrastructure platforms, and the software-development lifecycle.

• Sufficient technical fluency to understand interconnected systems, engage credibly in architectural discussions, and participate in engineering investment trade-offs.

• Experience defining non-functional requirements such as availability, latency, scalability, security, and cost efficiency.

• Strong analytical skills, including defining success metrics and working with imperfect or ambiguous engineering-productivity data.

• Demonstrated ability to influence senior stakeholders, manage competing priorities, and align teams across organizational boundaries.

• Strong empathy for developers and experience using research, telemetry, and feedback to understand technical users.

Preferred

• Experience with developer environments, cloud-development environments, ephemeral environments, container orchestration, infrastructure platforms, or internal developer platforms.

• Experience leading a platform migration or replacing deeply embedded legacy tooling.

• Familiarity with developer portals, infrastructure as code, service catalogs, observability, and environment-management systems.

• Understanding of how AI coding tools and autonomous engineering agents affect requirements for development and execution environments.

• A degree in Computer Science, Engineering, or a related discipline—or equivalent practical experience.

What success looks like

In this role, you will:

• Establish a compelling, evidence-based strategy for the future of engineering environments at Booking.com.

• Align platform and engineering organizations around a shared target developer experience and technical direction.

• Validate and deliver foundational platform capabilities through high-value engineering use cases.

• Demonstrate measurable reductions in environment provisioning time, developer wait time, workflow friction, and operational toil.

• Improve the reliability, reproducibility, security, and cost efficiency of engineering environments.

• Create a credible, incremental migration path from legacy environments to the new platform.

• Establish a sustainable platform and operating model that can serve thousands of engineers at scale.

Total Reward Philosophy

• The benefits and perks offered by the company. These can be found here.

Inclusion at Booking.com

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

Read all about Inclusion and the Employee Resource Groups (ERGs) at Booking.com here

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.