Product Manager - China Tech

At Booking.com

Booking.com is the world’s leading accommodation site, but boasts a small, start-up feel. Booking.com BV’s vision is to provide the best accommodations at the best prices for all its travellers, no matter what their travel purpose or budget may be. With over 1 million room nights booked every day in our 855,000+ accommodations worldwide, its mission is to make travel, experience and exploration accessible for everyone, everywhere. Do you want to support Booking.com BV with redefining the way travellers explore the world? Join us in beautiful Shanghai as a product manager!

As Booking.com’s business is constantly growing, we are looking for product managers to join our team, to support Booking.com in impacting its users on a daily basis and taking the product to the next level.

As product manager, internally caller product manager, you will work diligently with designers, developers, copywriters and other Product Managers to help making the traveller’s journey through both Booking.com site and their destination easier.

Role Description: 

Be the voice of the customer and support Booking.com with driving force behind product innovation from in-depth product understanding to feature development through experimentation.

• Identify customers behaviours and needs through research and analysis.
• Take ownership of the product, the prioritisation of new features and enhancements to existing features.
• Empower and collaborate with your team to unlock their full potential.
• Analyse, understand and share learnings from experimentation to build a strong knowledge base of the product.
• Thrive to achieve optimal implementation of changes made to the product.

Key Job Responsibilities and Duties: 

Be humble. Be yourself.

• User focused individual who keeps the customer at the heart of everything we do, while having strong business awareness.
• Data driven. Base your decisions on facts rather than opinions.
• A go-getter who isn’t afraid to get their hands dirty and dives into a project to achieve success by problem solving.
• Eager to learn and aware that valuable information can come from both positive and negative results through experimentation.
• Passionate about product development and constantly looking for ways to improve it.
• Open minded team player with excellent communication skills.
• Agile and innovative with the tenacity to thrive in a constantly changing environment.
• Self-motivated and results driven with a take charge attitude to manage the development cycle of a product.
• Friendly, knowledgeable, and motivational to others. Open to diversity in all shapes and sizes.

Role Qualifications and Requirements: 

• 3+ years experience working with web based companies.
• Previous involvement with high traffic (50,000+ visitors per day), preferably OTA or E-commerce sites.
• Experience with web analytics software such as Google analytics.
• Knowledge and experience in conversion optimisation, digital marketing, UX design and/or consumer psychology and research is a plus.

Benefits & Perks: Global Impact, Personal Relevance: 

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer—all the messy, beautiful, and joyful bits—on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• Diverse and creative colleagues from every corner of the world; with over 70 different nationalities within the technology department alone, you will be able to grow new skills and your career in a multicultural environment
• Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)
• Coffee, and snacks, including healthy and vegan options, daily*
• Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers
• Free access to online learning platforms, development and mentorship programs
• Global Employee Assistance Program, free Headspace membership

*Please note that while our philosophy is the same in every location, benefits may differ by office/country. 

#ThinkInclusion: Wellbeing & Inclusion at Booking.com: 

Directly linked to our mission to make it easier for everyone to experience the world, Inclusion, Diversity, Belonging, Wellbeing and Volunteering (IDBWV) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

Career Development Opportunities:

• Bi-annual performance conversations, company-wide mentoring program, and internal development and growth opportunities
• Unlimited access to online learning platforms (such as Udemy, Coursera, LinkedIn learning, O'reilly)

Application Process:

• Please apply by using a CV in English
• The general recruitment process may entail: a phone discussion with the recruiter, and business interviews