Product Design (Associate + Intern)

Location: Bengaluru, India (Onsite)

Department: Product

Location Type: IN_OFFICE

Employment Type: FULL_TIME

🚀 About Bolna

• Ability to train agents and go live with 1,000s of calls in less than 2 days
• Massive increase in ROI—with agents matching human performance at 50% of the cost
• Effortless upscaling and downscaling based on calling requirements
• Transparent pricing (only per minute) and best-in-class support

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our product.

About the role

• End-to-end product experiences: Convert user needs into high-impact UI flows, visual designs, and lightweight brand assets. You own the journey from vision to execution to launch.
• Funnel analytics & ideation (The "PM Hat"): You aren't just designing screens; you're looking at the data. You will analyze user drop-offs, ideate on funnel improvements, and use metrics to inform your design decisions.
• Pattern recognition: Spot recurring friction points in how customers build or deploy agents, name the underlying abstraction, and design a scalable UI solution for the core platform.
• Cross-functional collaboration: Work deeply with engineers to balance user needs, business goals, and technical constraints. Maintain a high design bar while moving fast.

• It is not just a UI or Graphic Design role. If you only want to work on visuals and mockups without understanding the underlying data, user journey, or business constraints, this isn't the right fit.
• It is not wireframing in a silo. You will actively co-own outcomes with engineering and product, making trade-offs to get production-ready experiences shipped.

• We do not require formal credentials or a specific number of years. Show us your portfolio— that’s what matters. We want to see your problem-solving process, not just the final polish.
• Product & Analytics sense: You think deeply about why a feature exists, how it impacts conversion funnels, and how to measure its success.
• Visual & UX craft: Strong ability to design clean, intuitive interfaces for complex, data-heavy workflows.
• Execution instinct: A strong bias toward shipping and getting things into users' hands. Comfort working through ambiguity in an early-stage product.
• Bonus: The ability to get into the technical details with engineering partners.

• Successfully designing and owning core product flows that go live to users.
• Identifying at least one major funnel bottleneck through analytics, ideating a solution, and designing the fix.
• Seamlessly integrating into a fast-paced team where engineers and PMs actively seek out your perspective on product strategy, not just visuals.

What we offer

• Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.
• Growth paths: Joining Bolna means joining a dynamic team with countless opportunities to drive impact—beyond your immediate role and responsibilities.
• Learning & development: Bolna proactively supports professional development and hands-on mentorship to accelerate your career.