Senior Product Support Engineer

Senior Product Support Engineer

Company:

The Boeing Company

Job ID:

00000441698

Date Posted:

2025-01-07

Location:

USA - Oklahoma City, OK

Job Description Qualifications:

The Boeing Company is currently seeking a Senior Product Support Engineer to support the KC-135 Legacy Tanker program based in Oklahoma City, Oklahoma. There may be some domestic and international travel required to support internal and external customers as approved for business needs.

The position’s primary role will be to provide engineering/technical support to assist the KC-135 System Program Manager in maintaining a proactive and effective Functional System Integrity Program (FSIP)/Mechanical Systems Integrity Program (MECSIP) for all mechanical systems, subsystems, equipment and components of the KC-135R/T aircraft as well as provide support for the Maintenance Steering Group 3 (MSG-3) Statement of Work. Additionally, this position may be required to provide support for maintenance of C/KC-135 Inspection Requirements Documents (IRD) and liaison engineering support for advanced Periodic Depot Maintenance (PDM) evaluation and planning.

The focal will be a member of a high performing, collaborative team and must be self-motivated with a strong work ethic, excellent time-management, and interpersonal skills. They will be encouraged to actively help the team to continuously improve and develop innovative and creative solutions to products and processes.

Position Responsibilities

• Research, analyze, and compile technical data for company products and system-level concepts in the projected operational environments to optimize effectiveness over the program lifecycle.

• Apply systems engineering processes, methodologies and tools to the design of system of systems, systems and new product development.

• Derive and develop architectures, functional requirements, refinements and product designs. Assist in the integration of technical, cost, value, risks and specialty engineering considerations into definition of the product.

• Interface with other members of the project or program teams, management, sales and marketing staff, customers and suppliers to meet group, organization and company objectives.

• Analyze specific KC-135 mechanical systems anomalies and/or deficiencies identified through FSIP monitoring and assessment, aircraft mishaps, Material Safety Task Group (MSTG) recommendations, Product Improvement Working Group (PIWG) action items, Engineering Investigation Deficiency Reports/Product Quality Deficiency Reports (EIDRs/PQDRs), etc. as requested by the Government FSIP focal point

• Determine potential solutions for any safety issues or Reliability, Maintainability & Availability (RM&A) opportunities that are either identified as part of the MECSIP process or through other activities as requested by the Government FSIP focal point.

• Provide inputs concerning T.O. 1C-135-6 corrections, additions and clarification which are submitted from C/KC-135 field units on Recommended Changes forms and coordinate approval/disapproval responses.

• May be required to serve as a primary interface between Field Service Representatives (FSR) and customers without FSRs, by providing reach-back support capabilities to establish a means for addressing technical issues.

• May be required to assist Liaison Engineering with inspecting aircraft undergoing periodic inspection or other maintenance actions for indications of problems/deficiencies that could impact the flow of the aircraft through PDM. Assistance includes analyzing collected discrepancy data for damage growth, trends, improvement opportunities in periodic inspection requirements, procedures, and processes.

• Research, analyze engineering drawings and data, and collaborate with engineering disciplines to influence corrective actions and/or improvements in aircraft system functionality, product designs, operational criteria and technical directives.

• Analyze emerging customer requirements and coordinate the development of solutions to ensure product safety, integrity and supportability.

• Apply technical knowledge of product support/logistics, represent the organization as a prime contact on contracts or projects to develop relationships, and interact with internal and external employees on matters requiring coordination.

• Develop and execute project plans, objectives, priorities, schedules, and acquire and arrange resources to accomplish goals while implementing organizational policies and procedures.

• Review and coordinate deliverables with Engineering, Program Management and the Data Management (DM) teams as applicable.

• Attend and/or conduct meetings to support these activities as required.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options (Oklahoma City, OK).

This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship. An interim and/or final U.S. secret clearance Post Start is required.

Basic Qualifications (Required Skills/Experience):

• 10+ years’ experience in aviation related and aircraft maintenance disciplines

• Understanding of aircraft systems theory and operation

Preferred Qualifications (Desired Skills/Experience):

• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science

• Experience maintaining military aircraft; preferably C/KC-135 variants

• Experience with aircraft and related systems maintenance

• Experience interfacing with U.S. Government and/or Foreign Military Sales (FMS) customers

Typical Education/ Experience:

Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

Relocation:

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Travel Required:
Up to 10% Percent Domestic/International

Shift: This position is for 1st Shift

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $100,300 - $135,700

Applications for this position will be accepted until 1/12/25.

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

Relocation:

No relocation available

Export Control Requirement:

U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a safety sensitive position

Contingent Upon Award Program

This position is not contingent upon program award

Experience Level:

Individual Contributor - 4

Job Type:

Regular

Job Code:

6SGTI4 (G02)

Equal Employment Opportunity:

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