Lead Product Support Engineer

Lead Product Support Engineer

Company:

The Boeing Company

Job ID:

00000426998

Date Posted:

2024-05-23

Location:

USA - Oklahoma City, OK

Job Description Qualifications:

At Boeing, we are all innovators on a mission to connect, protect, explore and inspire.  From the sea bed to outer space, you’ll learn and grow, contributing to work that shapes the world.  Come, build your future with us!

The Boeing Company is currently seeking a Lead Product Support Engineer to support Boeing Global Services in Oklahoma City, OK.

As a Lead Product Support Engineer for this organization, you will lead the E-4B System Failure Analysis Team providing sustainment support to the Air Force to help maintain and sustain their fleet of Boeing aircraft. The successful candidate will evaluate component, systems and aircraft performance to identify issues and potential improvements; resolve a wide range of technical and operational issues; work closely with the Air Force customer to ensure the continued safe operation of the fleet; collaborate with program and Government  System Program Office (SPO) engineering disciplines to influence improvements in product designs and operational criteria; review manufacturing non-conformity data for potential impacts to in-service fleet; and provide technical support for maintenance, repair and preventive measures that ensure continued safe and economic operations for the customer.

This position is hybrid. This means that the selected candidate will be required to perform some work onsite at the Oklahoma City, OK location.  This is at the hiring team’s discretion and could potentially change in the future.

Position Responsibilities:

• Research, analyze systems and components, identify issues/corrective actions and provide recommendations

• Provide solutions intended to improve system performance and increase operational availability

• Manage team efforts in support of projects, research efforts, and special assignments as required

• Lead employees to resolve a wide range of technical and operational issues associated with in-service aircraft, depot maintenance, and vendor repairs

• Lead in a multi-disciplined team to ensure customer contractual requirements are met

• Knowledge of aircraft status reporting IAW AFI 21-103 (e.g. NMCM, NMCB)

• Knowledge of Air Force maintenance practices and responsibilities (AFI 21-101)

• Reliability Maintenance Information System (REMIS)

• Extracting maintenance products from the Integrated Maintenance Data System (IMDS) or GO81

• Basing & Logistics Analytics Data Environment (BLADE)

• Visual Basic Analysis (VBA) programming

• Proficient with Excel spreadsheets

• Proficient in Microsoft Word and PowerPoint presentations

• Experience completing maintenance actions in IMDS or GO81

• IMDS or GO81 tracking of serially, life limited parts and time compliance items

• Aircraft 781A forms documentation practices and requirements

• Knowledge of aircraft configuration management (e.g. TCTOs, special inspections, time change items)

• Analyze maintenance information, requirements, and develop visual presentations

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.

Basic Qualifications (Required Skills/Experience):

• Bachelors degree or higher in engineering, computer science, mathematics, or physics

• 5+ years of experience gathering, preparing and analyzing technical data for the development of support products including logistics engineering, logistics support analysis, technical publications, support equipment, spares, provisioning, field services, maintenance, etc., supporting product life cycle

Preferred Qualifications (Desired Skills/Experience):

• 5+ years of experience working with customers on aircraft maintenance

• 3+ years of experience working directly with customers and multi-functional teams

• Experience leading technical teams resolving complex issues and challenging projects

Typical Education/ Experience:

Bachelor's and 9 or more years' related work experience, Master's degree with 7 or more years' related work experience or PhD degree with 4 or more years’ related work experience. Bachelor, Master or Doctorate of Science degree from an accredited course of study in engineering, computer science, mathematics, physics or chemistry. ABET is the preferred, although not required, accreditation standard.

Relocation:

Relocation assistance is not a negotiable benefit for this position.  Candidates must live in the immediate area or relocate at their own expense.

Shift:

This position is for 1st shift

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations

Summary pay range:              91,800 – 124,200

Applications for this position will be accepted until:    May 30, 20024

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

Relocation:

No relocation available

Export Control Requirement:

U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a safety sensitive position

Contingent Upon Award Program

This position is not contingent upon program award

Experience Level:

Individual Contributor - 4

Job Type:

Regular

Job Code:

6SGTI4 (G02)

Equal Employment Opportunity:

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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