Customer Program Manager (Project Management Specialist)

Customer Program Manager (Project Management Specialist)

Company:

The Boeing Company

Job ID:

00000414366

Date Posted:

2024-06-17

Location:

USA - Seattle, WA

Job Description Qualifications:

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Training and Flight Services is seeking for a Customer Program Management Specialist to manage customer relations by ensuring contractual Flight and Maintenance training commitments and expectations are properly defined and delivered. Leads pro forma customer training conferences and direct sale resource planning conferences. This position is based in Seattle, WA.

Position Responsibilities:

• Develops overall project plan consistent with project objectives as defined by the project owner and key stakeholders in accordance with accepted project management standards in the industry (e.g., PMI, Project Management Body of Knowledge [PMBOK], ANSI, and ISO standards).
• Works to improve project management processes and business systems that support project decision makers.
• May lead others and direct all phases of projects or subsystems of major projects from inception through completion.
• Acts as primary project contact to establish key stakeholder requirements and project objectives.
• Ensures that all project control systems within the scope of the project are in place and integrates project data for decision makers.
• Manage customer relations by ensuring contractual Flight and Maintenance training commitments and expectations are properly defined and delivered. Leads pro forma customer training conferences and direct sale resource planning conferences.
• Works cross functionally to ensure all stakeholders are prepared to execute customer training.

This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options.  This is at the hiring team’s discretion and could potentially change in the future.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• 3+ years of experience in cross-functional leadership, collaborative problem solving, building lasting relationships & proficiency in written and verbal communication.
• Experience in a role requiring strategic planning (project/program management).
• Proficiency and experience working with Microsoft Office (Excel, Word, PowerPoint).
• 3+ years of experience developing and maintaining relationships and partnerships with senior executives, customers, stakeholders, peers, and partners.

Preferred Qualifications (Desired Skills/Experience):

• Background and domain knowledge in one or more of Aviation, Aerospace and/or Airline Operations.
• Ability to communicate in another language will be preferred

Typical Education/ Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 6 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+4 years' related work experience, 10 years' related work experience, etc.).

Relocation:

This position is located in a location that does not offer relocation.  Candidates must live in the immediate area or relocate at their own expense.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Shift: 2nd shift 2:00pm -12:00am

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. 

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Average Pay Summary: $93,500 - $125,500

This position is accepting applications through June 20th, 2024.

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

Relocation:

No relocation available

Export Control Requirement:

U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a safety sensitive position

Contingent Upon Award Program

This position is not contingent upon program award

Experience Level:

Individual Contributor - 3

Job Type:

Regular

Job Code:

WASMI3 (P20)

Equal Employment Opportunity:

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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