Lead Engineer (Mechatronics) @ Floe | $100k - $160k + Equity

Location: New York, Boston, Buffalo

Department: Hardware

Location Type: IN_OFFICE

Employment Type: FULL_TIME

• Conceptualize, design, and test innovative mechatronic improvements and solutions, including mechanical structures, electronic circuits, and software integration, ensuring they meet design specifications and functional requirements.
• Manage existing systems and lead new product development to enhance system features, performance, and reliability.
• Gather and analyze customer and field feedback
• Manage projects from conception to completion, ensuring timelines, budgets, and quality standards are met.
• Collaborate cross-functionally to ensure design decisions align with customer requirements, product reliability, manufacturability, and safety standards.

• Serve as liaison between engineering and our vendors and contract manufacturers.
• Collaborate with manufacturing partners to maintain production and refurbishment processes, and identify improvements that enhance productivity, reduce costs, and ensure consistent quality.
• Evaluate and manage relationships with suppliers and vendors to ensure scalability, cost-effectiveness, and timely delivery and quality of components and materials.
• Lead the implementation of an MRP system to improve traceability, scheduling, and process efficiency.
• Oversee and enhance quality assurance processes to ensure all systems comply with industry standards and exceed customer expectations.

• Provide technical support to customers and installers, addressing questions and resolving issues to maintain high satisfaction.
• Diagnose and troubleshoot technical issues reported by customers, offering innovative, effective solutions to minimize downtime and ensure optimal performance.
• Conduct occasional on-site visits to support installation, testing, and issue resolution.
• Coordinate with installers to ensure they fully understand and correctly execute installation processes.
• Develop training materials and oversee sessions for customers and installers, ensuring best practices and consistent quality.

• Create, maintain, and continuously improve detailed technical documentation, including design specifications, SOPs, installation guides, and certification records.
• Develop comprehensive customer-facing materials such as FAQs, manuals, and troubleshooting guides.
• Ensure all documentation reflects industry standards, lessons from the field, certification requirements, and QA/QC procedures.

• Mentor and manage interns and junior engineers; help scale a small, high-performance team as the company grows.
• Reinforce and build structured engineering processes, such as design reviews, documentation control, testing frameworks, and continuous improvement systems.

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related STEM discipline (Master’s preferred).
• 5-8 years of related engineering experience working on mechatronic or electro-mechanical systems.
• Proven ability to design, build, test, and troubleshoot hardware systems end-to-end.
• Experience leading technical projects or small teams; comfortable balancing hands-on work with leadership responsibilities.

• Proficiency with CAD tools (e.g. OnShape, SolidWorks, AutoCAD) to design complex assemblies and produce professional drawings for manufacturing and assembly.
• Experience with electronic circuit design and simulation software (e.g. Altium).
• Programming skills in languages such as C++, Python, and JavaScript.
• Proficiency with AWS and a solid understanding of databases and SQL.
• Experience implementing or using MRP/ERP systems.
• Experience in creating technical and customer-facing documentation.
• Strong understanding of standard manufacturing techniques and processes.
• Practical experience and familiarity with common mechanical and electrical tools, such as soldering and machining.
• Understanding of the construction industry and building envelope fundamentals.

• Excellent decision-making, troubleshooting, and root cause analysis abilities
• Strong project management, organizational, and time management skills; able to manage multiple priorities with clarity and efficiency.
• Ability to develop innovative solutions, challenge assumptions, and continuously improve designs and processes.

• Able to explain technical concepts to both technical and non-technical audiences.
• High attention to detail, clarity in written work, and professionalism in field interactions.
• Highly self-motivated with a strong bias toward action, honesty, and accountability.
• Dedicated to integrity, excellence, and doing right by customers, colleagues, and the environment.
• Thrives in a fast-paced startup environment, capable of working independently with minimal supervision.
• Willing to travel occasionally, domestically and internationally, when necessary.
• Ability to occasionally lift up to 50 lbs.

• Buffalo, NYC, or Boston