Developer Operations - Aladdin Studio - VP

About this role

The Aladdin Studio team is focused on developing a world-class digital experience which will help developers of all types build faster and more effectively on Aladdin. We are evolving the Studio Developer platform as an integrated digital application where you can discover data, build your own financial apps, and access industry-leading content, documentation and insight – with all of this delivered via a design-forward and client-centric experience.

As a team lead within the Studio Developer Operations team, you will lead a team that is responsible for interacting, engaging and solving problems for some of the most technically sophisticated users of Aladdin. Our team is also responsible for delivering the monitoring, logging, alerting and observability framework of Studio Developer to ensure our product is scalable and resilient as we enter a period of significant growth.

What will you be doing?

• Leading and mentoring a talented team who are responsible for supporting and delivering the Studio Developer platform.
• Enhancing and owning our platform observability framework by refining and deploying telemetry based alerting and corresponding Incident and Problem Management processes.
• Defining, implementing and ensuring accountability for platform wide Service Level Agreements (SLAs) through monitoring and measuring platform availability, performance, and overall health.
• Own and build regional relationships with key internal and external clients.
• Partner with our Engineering, Product and Program Management teams in supporting the growth of our product and platform.

We’re looking for someone who has:

• 7+ years of experience working in and leading Platform Operations, Site Reliability Engineering or DevOps teams.
• Proven experience building, managing and supporting large-scale platforms.
• Significant hands-on experience deploying and owning observability platform tooling: SPLUNK / Prometheus / Grafana / AppDynamics.
• Experience with coding and programming using Python / GO.
• Experience with container technologies: Kubernetes / AKS.
• Experience automating workflows and familiarity with AIOps concepts.
• Experience in leading a team and is comfortable in providing technical mentorship.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.