Digital Analytics & Business Insights Manager

Location: BJ's Club Support Center Marlborough, MA #5997

Time Type: Full time

Job Description

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

Here’s just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan:  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

Job Summary:

The Digital Analytics and Business Insights Manager will support the digital and marketing pillars of the Enterprise Analytics Team.  Reporting directly to the Director of Digital Analytics, we are looking for a thought partner who will take a data-driven approach to increase existing digital engagement, accelerate new adoption of digital channels, and improve marketing efforts to drive awareness and conversion.  In this highly visible role, you will collaborate with senior leaders in Enterprise Analytics, Membership/Digital as well as the Executive Leadership.   

Job responsibilities include but not limited to:

• Provide analytic support to drive data driven decision making and strategy across the digital, loyalty, marketing and member insight space
• Be a thought partner in the creation of digital and personalization testing plans and provide “next level” insights related to the measurement of tests
• Assist the business in the creation of digital channel strategies based on past test/learn insights
• Be relentless in the pursuit of value-add insights through the utilization of an “answer first” approach to analytics
• Communicate results of analysis in a thoughtful, concise manner via “high impact” emails and presentations
• Champion the incorporation of loyalty economics in our decision making and analytics
• Support Marketing in executing and measuring performance and brand marketing campaigns
• Provide ad-hoc digital and marketing insight support to other groups inclusive of the C-suite

Job Requirements:

• 10+ years of analytics experience preferably in retail marketing, business insights or consulting roles
• Strong financial and analytical acumen to make strategic recommendations
• Demonstrates solid understanding of data and audience segmentation/solutions
• Ability to think critically and persuade business decisions with the use of data and analytics
• Advanced understanding of the application of ML/statistics/financial modeling in marketing analytics
• Strong communication skills resulting in the ability to translate complex analyses to non-technical audiences
• Working knowledge of visual analytics platforms such as Tableau preferred
• Expertise with at least one data/analytics programming language (e.g. SQL/SAS/R/Python)
• Bachelor’s degree in Analytics, Economics, Marketing or related field; Graduate/MBA degree preferred

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $115,000.00 - $146,000.00