Do the best work of your career as a champion for small and mid-size businesses.
BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.
BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.
Make your impact within a rapidly growing Fintech Company
Join our IT team as an Atlassian Solutions Engineer where you will play a crucial role in designing, configuring, and maintaining Atlassian tools such as Jira, Confluence, and Bitbucket to support project management, collaboration, and software development processes. The role involves customizing workflows, implementing basic automation, and developing scripts to extend the functionality of Atlassian tools. The engineer collaborates with cross-functional teams to ensure the tools meet business needs, while automating repetitive tasks to improve productivity.
Key Responsibilities:
- Solution Design and Implementation: Design and implement tailored Atlassian solutions by configuring projects, workflows, user permissions, and dashboards within Jira and Confluence. Customize the tools to align with Agile, Scrum, or other business processes.
- Automation and Scripting: Implement basic automation within Atlassian tools using Jira Automation Rules to streamline processes such as task assignment, notifications, and status transitions. Develop and maintain custom scripts (e.g., using Groovy or JavaScript) to automate more advanced workflows and extend the platform’s functionality.
- Integration and Customization: Work on integrating Atlassian tools (e.g., Jira, Bitbucket) with third-party systems such as CI/CD pipelines, Slack, Google Workspace, GitHub, and other DevOps tools, using REST APIs or connectors. Leverage scripting to enable seamless data exchange between systems.
- Administration & Configuration: Perform system administration tasks, including creating custom workflows, fields, screens, and permissions. Configure Jira Service Management to support service desk operations. Ensure all configurations are optimized for system performance and ease of use.
- User Support & Training: Provide expert-level technical support for Atlassian users, troubleshoot complex issues, and collaborate with other IT teams as needed. Conduct training sessions and develop guides on Jira and Confluence, including best practices for using basic automation and custom scripts.
- Performance Monitoring & Reporting: Create and customize Jira dashboards and reports to track performance metrics such as task completion rates, backlog management, and sprint progress. Use automation to generate and distribute reports or trigger scripted actions based on data.
- Plugin Management & Customization: Research, install, and configure plugins to extend Atlassian tool capabilities. Customize and automate processes using plugins such as ScriptRunner to further enhance Jira’s functionality through scripting.
- Documentation: Document system configurations, workflows, and automation rules. Maintain guides for common tasks, custom scripts, and troubleshooting procedures to ensure consistent usage of Atlassian tools.
- Security & Compliance: Manage user roles, groups, and permissions to ensure secure and compliant access to Atlassian systems. Implement data governance policies, including backup and retention strategies, and monitor access logs for any potential issues.
- Continuous Improvement: Stay current with the latest Atlassian features, plugins, and scripting best practices. Continuously identify and implement improvements to increase team productivity through automation and customization.
We’d love to chat if you have:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Significant experience with Atlassian tools (Jira, Confluence, Bitbucket) and proven expertise in configuring, automating, and extending their functionality.
- Proficiency in scripting languages (e.g., Groovy, JavaScript, Python) to develop custom workflows and extend Atlassian tools.
- Knowledge of Jira Automation Rules and experience in developing custom scripts for advanced process automation (e.g., ScriptRunner).
- Familiarity with Jira/Confluence REST APIs and integrating Atlassian tools with other systems.
- Experience in Agile, Scrum, or DevOps methodologies and how they can be implemented within Jira.
- Relevant certifications (e.g., Atlassian Certified Jira Administrator, Atlassian Certified Jira Project Administrator) are a plus.
- Technical expertise: Deep understanding of Atlassian tools, with the ability to configure, customize, and extend functionality through scripting and automation.
- Scripting & automation: Proficiency in developing and maintaining custom scripts to automate workflows and enhance platform features.
- Problem-solving: Strong troubleshooting skills for resolving complex technical issues and optimizing workflows through scripting.
- Communication & training: Ability to train users and teams on best practices, tool usage, and basic automation, including how to use custom scripts effectively.
- Team collaboration: Work closely with development, DevOps, and IT teams to ensure tools are aligned with organizational goals and processes.
- Attention to detail: Ensure accuracy and effectiveness in system configurations, workflows, and automation to maximize tool performance.
The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
Let’s talk about benefits
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
- HSA & FSA accounts
- Life Insurance, Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
- And much more
For positions that are in office we support a hybrid work environment with on-site and remote work days. Check out our LinkedIn Life Page for each location and discover BILL.
We live our culture and values every day
At BILL, we’re different by design—it's our culture. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Inspiring people with meaningful career experiences they love really does make the dream work and our successes just keep getting better. There’s no limit to what we can build and where we can go from here. We’d love you to join us.
BILL is proudly an Equal Opportunity Employer where everyone is welcome. Our innovation and technology are inspired by an inclusive culture unlike any other. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.
Our promise to our candidates is to be transparent, diligent, and engaging while guiding individuals through each step of our hiring process. At BILL we strive to achieve an inclusive and positive candidate experience that aligns with our core values and focuses on diversity.
If you require a reasonable accommodation for your application, interviews, or another aspect of the hiring process, please contact interviewaccommodations@hq.bill.com.
BILL Culture:
- Humble - We check our egos at the door. We are curious. We listen, accept feedback.
- Authentic - We earn and show trust by being real—embracing our authentic selves.
- Passionate - We care deeply about each other and our customers.
- Accountable - We are duty-bound to each other, our customers, and society.
- Fun - We wrap it all together by building connections and enjoying time spent together.
Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants
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