Bill & Melinda Gates Foundation

Sr. Engineer, Search & Discovery

Seattle, WA US
USD 137k - 224k
Machine Learning Azure Elasticsearch Python SQL
Description

The Foundation

We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities. As a workplace, we’re committed to creating an environment for you to thrive both personally and professionally.

The Team

The Enterprise Data Solutions (EDS) team is part of the Chief Information Office (CIO) org and comprises of four teams: Advanced Analytics & Insights (Data Science & BI (Business Intelligence)), Knowledge Management, Data Engineering & Data Infrastructure. The EDS team’s support for Data & Analytics extends across multiple Program Strategy Teams (PST’s) and Global Country Offices.

The Knowledge Management (KM) team is creating the future of KM at the foundation. The team’s vision is to capture and organize the foundation’s knowledge assets and empower all employees with easy and equitable access to these assets to guide decision-making and improve the culture of collaboration and knowledge sharing. A key component to enable this vision is an intuitive platform that connects employees to both tacit and explicit knowledge. The team is also responsible for building taxonomies and ontologies. Additionally, the team generates data and insights from documents leveraging innovative technologies.

Your Role
 

As a Senior Engineer, you will work collaboratively with a team designing and building innovative search experiences for the foundation.  You will analyze and connect the data across multiple structured and unstructured sources to generate meaningful search results. You will be responsible for optimizing search performance, and ensuring the search capabilities meet the unique needs of the foundation users. This role requires proficiency in search engines, natural language processing (NLP), recommendation and personalization techniques.   

 

What You’ll Do 

  • Deeply understand the customer’s business capabilities and processes to determine how data is used to make decisions.    

  • Analyze data and documents from enterprise applications and other internal and external data sources to design strategies for indexing, query processing and result ranking.  

  • Design and implement search functionalities such as auto complete, spell correction, filtering, and faceting to improve user experience. 

  • Analyze search results and user behavior to continually refine and improve relevance.  

  • Stay abreast of the latest developments in search technologies and machine learning, evaluate and adopt new technologies 

  • Collaborate with engineers and UX designers on development of solutions, participate in demos & user acceptance reviews, work on the creation of design documents and artifacts. 

  • Work closely with QA (Quality Assurance) to ensure solutions are built and configured to requirements and design specification, coordinate the development of the test plan, test cases and facilitation of user acceptance testing. 

  • Influence and empower team members while building trust and positive relationships across the team and foundation to help drive the work forward. 

  • Partner with project manager to ensure the appropriate tasks and milestones for delivery are included in the plan. Work within a fast-paced Agile environment across multiple teams to ensure reliable execution against plan.  

 

Your Experience

  • Bachelor’s degree or equivalent experience 

  • 8+ years of experience building customer-facing search solutions in any industry

  • Experience implementing search solutions (Azure Search, LucidWorks, Elasticsearch, etc.)

  • Familiarity with NLP, metadata, taxonomy and ontology. 

  • Experience in Python 

  • Proficiency in SQL for data querying 

  • Experience performing data transformations of semi-structured and structured data in different formats such as JSON, XML, CSV, Excel, Salesforce or relational databases. 

  • Experience in delivery of solutions leveraging key strengths in business requirements elicitation and documentation, translation to functional and non-functional technical requirements, options analysis, solutions design, test planning and execution and implementation. 

  • Ability to function as a bridge across disciplines, such as user design, product owners, business owners, and technology teams. 

  • Strong analytical curiosity and innovative problem-solving skills using a systems-thinking and data-driven approach. 

  • Experience within agile delivery, software development lifecycle and project management processes.  

  • Strong written and verbal communication skills; ability to translate technology impact into business consumable resources for consumers at all levels of the organization. 

  • Good active listening skills and solid attention to detail 

  • A dedication to diversity, equality, and inclusion, proven through past experiences or initiatives.

* Must be able to legally work in the country where this position is located without visa sponsorship.

* The salary range for this role is $137,500 to $206,200 USD.  We recognize high-wage market differences where our offices are located, in Seattle, Washington D.C., and Boston (Cambridge). The range for this role in these locations is $149,800 to $224,600 USD.  As a mission-driven organization, we strive to balance competitive pay with our mission and new hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint. Actual placement in the range will depend on a candidate’s job-related skills, experience, and expertise, as evaluated during the interview process.

Hiring Requirements

As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.

Candidate Accommodations

If you require assistance due to a disability in the application or recruitment process, please submit a request here.

Inclusion Statement

We are dedicated to the belief that all lives have equal value. We strive for a global and cultural workplace that supports ever greater diversity, equity, and inclusion — of voices, ideas, and approaches — and we support this diversity through all our employment practices.

All applicants and employees who are drawn to serve our mission will enjoy equality of opportunity and fair treatment without regard to race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, and prior protected activity.

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