Sr. Engineer, Search & Discovery

As a Senior Engineer, you will work collaboratively with a team designing and building innovative search experiences for the foundation.  You will analyze and connect the data across multiple structured and unstructured sources to generate meaningful search results. You will be responsible for optimizing search performance, and ensuring the search capabilities meet the unique needs of the foundation users. This role requires proficiency in search engines, natural language processing (NLP), recommendation and personalization techniques.   

What You’ll Do 

• Deeply understand the customer’s business capabilities and processes to determine how data is used to make decisions.    

• Analyze data and documents from enterprise applications and other internal and external data sources to design strategies for indexing, query processing and result ranking.  

• Design and implement search functionalities such as auto complete, spell correction, filtering, and faceting to improve user experience. 

• Analyze search results and user behavior to continually refine and improve relevance.  

• Stay abreast of the latest developments in search technologies and machine learning, evaluate and adopt new technologies.  

• Collaborate with engineers and UX designers on development of solutions, participate in demos & user acceptance reviews, work on the creation of design documents and artifacts. 

• Work closely with QA (Quality Assurance) to ensure solutions are built and configured to requirements and design specification, coordinate the development of the test plan, test cases and facilitation of user acceptance testing. 

• Influence and empower team members while building trust and positive relationships across the team and foundation to help drive the work forward. 

• Partner with project manager to ensure the appropriate tasks and milestones for delivery are included in the plan. Work within a fast-paced Agile environment across multiple teams to ensure reliable execution against plan.  

Your Experience

• Bachelor’s degree or equivalent experience 

• 8+ years of experience building customer-facing search solutions in any industry

• Experience implementing search solutions (Azure Search, LucidWorks, Elasticsearch, etc.)

• Familiarity with NLP, metadata, taxonomy and ontology. 

• Experience in Python 

• Proficiency in SQL for data querying 

• Experience performing data transformations of semi-structured and structured data in different formats such as JSON, XML, CSV, Excel, Salesforce or relational databases. 

• Experience in delivery of solutions leveraging key strengths in business requirements elicitation and documentation, translation to functional and non-functional technical requirements, options analysis, solutions design, test planning and execution and implementation. 

• Ability to function as a bridge across disciplines, such as user design, product owners, business owners, and technology teams. 

• Strong analytical curiosity and innovative problem-solving skills using a systems-thinking and data-driven approach. 

• Experience within agile delivery, software development lifecycle and project management processes.  

• Strong written and verbal communication skills; ability to translate technology impact into business consumable resources for consumers at all levels of the organization. 

• Good active listening skills and solid attention to detail 

• A dedication to diversity, equality, and inclusion, proven through past experiences or initiatives.