Description
Tech Lead, Event Intelligence Group
Location: Tel Aviv
Department: Event Management
Location Type: HYBRID
Employment Type: FULL_TIME
Location requirements:
This is a hybrid role, with 3 in-office days per week.
About the Role
The Event Intelligence group owns BigPanda’s core event ingestion, processing, enrichment, and correlation capabilities -operating at massive scale and forming the foundation of our AIOps platform.
We are looking for a Technical Leader to lead the technical evolution of this group as we transition toward Native AI and Agentic architectures across both product and engineering. This role reports directly to the VP of Engineering and will play a critical role in shaping how AI-first and agent-driven systems are embedded into BigPanda’s core event pipeline.
You’ll combine deep technical leadership, hands-on architecture work, and strong cross-functional influence to guide the team through this transformation — while maintaining the performance, reliability, and scale our customers depend on.
What You Will Do:
- Lead the technical direction of the Event Intelligence Group, owning architecture and long-term evolution
- Drive the transition of core event processing systems toward Native AI and Agentic solutions, including AI-driven enrichment, correlation, decision-making, and automation
- Partner closely with Product, Data, and AI teams to translate product vision into scalable, production-ready systems
- Design and review high-scale, high-throughput backend systems handling millions of daily events
- Mentor and grow engineers, fostering a culture of technical excellence, ownership, and pragmatic innovation
- Act as a technical thought partner to engineering leadership, contributing to org-wide architectural decisions
- Balance innovation with operational rigor, ensuring reliability, performance, and security throughout the transition
- Contribute to a culture of technical excellence, collaboration, and continuous improvement
What Skills and Experience You’ll Bring to BigPanda
- 5+ years of experience building and leading backend systems in production environments
- Proven experience as a technical leader
- Strong background in designing distributed, high-scale, low-latency systems
- Experience introducing or scaling AI-powered systems in real-world products (ML, LLMs, agents, or decision systems)
- Solid understanding of event-driven architectures, data pipelines, and cloud-native systems
- Ability to lead complex technical initiatives across multiple teams and stakeholders
- Strong communication skills with the ability to influence at both engineering and executive levels
- A pragmatic mindset, excited about AI, but grounded in delivering customer value and operational excellence
About Us:
BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission-critical part of our customers’ IT operations.
With BigPanda, some of the world’s largest enterprises including Hulu, Cisco, United, Abbott, Marriott, Expedia and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.
BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.
We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.
Our Benefits:
Competitive equity
Hybrid work schedule
Company funded health insurance
6 weeks fully paid Parental Leave
Critical Family Medical Leave
Financial planning services
Employee learning & development budget
Values-based recognition (quarterly and annually)
Social community & ERG programs
FreeFit gym package
Work-life harmony
Dog friendly office
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