Senior UI/UX Designer

Location: Miami Office, Montreal Office

Time Type: Full time

Job Description

Job Context

Simpro is trusted by thousands of field service businesses worldwide to run their operations. As our Senior UX Designer, you won't just ship screens - you'll raise the design bar across the entire product organisation, setting the standards that everyone else builds from.

Design authority, not just delivery. The AI era means more people than ever can generate UI. Your job is to ensure what gets built is intentional, cohesive, and genuinely good - through systems, standards, and the credibility to enforce them.

What You’ll Do

• Own and evolve Simpro's design system and component library, setting the standards that product managers and engineers use when they build UI themselves

• Define UX guidelines, principles, and governance frameworks so that design quality scales beyond the design team

• Lead user research initiatives - regular usability testing, discovery interviews, and insight synthesis - and turn findings into product direction

• Partner with product and engineering on complex, cross-product features: facilitating trade-off conversations and driving toward agreed solutions without losing user advocacy

• Prototype and validate new concepts fast, keeping pace with AI-accelerated development cycles

• Coach and mentor designers on best practices and evolve in the AI age

• Take concepts from wireframe through to polished, production-ready design — and into code when needed

What You’ll Bring

• 5+ years of UX/UI design experience, with meaningful time in B2B, B2C or SaaS

• A strong portfolio demonstrating systems thinking, not just polished screens

• Hands-on experience with AI design and prototyping tools (v0, Cursor, Figma AI, Claude, or similar)

• Confidence running your own research: recruiting, facilitation, synthesis

• Solid HTML, CSS/SASS, and JavaScript — you can talk code with engineers and build when you need to

• Outstanding written and verbal communication

Our Core Values

We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.

*Please note, no agencies will be accepted in the recruitment of this role.