UX Designer

Department: Creative

Employment Type: Full Time

Location: New York, New York, New York, Hybrid

What Success Looks Like

• Owns features from discovery through delivery with guidance from the UX Manager.
• Designs experiences that balance user needs, business goals, and technical constraints.
• Builds confidence presenting work and explaining design decisions.
• Asks thoughtful questions to fully understand users before proposing solutions.
• Contributes new ideas and patterns to the Big Happy Design System.
• Partners effectively with Product and Engineering throughout the design and development process.
• Continuously looks for ways to improve workflows across our products.
  
  

Key Responsibilities

Design & Problem Solving

• Translate complex business workflows into intuitive UX and UI solutions.
• Create user flows, wireframes, mockups, prototypes, and final designs.
• Design polished, production-ready interfaces that align with our Design System.
• Think beyond individual screens to create seamless end-to-end experiences.
• Iterate on designs based on stakeholder feedback and usability findings.

Collaboration

• Partner closely with Product Managers and Engineers throughout the design process.
• Present design work clearly and confidently while explaining the reasoning behind decisions.
• Ask thoughtful questions to uncover user needs, business goals, and technical considerations.
• Participate in informal usability testing and incorporate feedback into future iterations.

Design System

• Contribute to the continued evolution of the Big Happy Design System.
• Identify opportunities to improve existing components and propose new patterns.
• Help maintain consistency across products through thoughtful application of the design system.

Growth

• Continue expanding UX knowledge through research, learning, and experimentation.
• Seek feedback and use it to continuously improve.
• Explore emerging design tools—including AI-powered workflows and advanced prototyping—to improve efficiency and communication.

How You’ll Work

Skills, Knowledge and Expertise

• 2–3 years of UX/Product Design experience.
• Strong UX, interaction design, and visual design skills with the ability to create polished, production-ready interfaces.
• Experience designing end-to-end user experiences, including user flows, wireframes, high-fidelity mockups, and interactive prototypes.
• Comfortable presenting design work, explaining design decisions, and incorporating feedback from stakeholders.
• Experience partnering closely with Product Managers and Engineers throughout the design and development process.
• Experience designing accessible platforms is a plus.
• Experience working within and contributing to a design system.
• Proficiency with Figma and familiarity with modern prototyping tools.
• A curiosity for learning and a desire to continuously grow as a designer.

Benefits

• Full-time position with a competitive base salary
• Access to benefits, including Healthcare, Dental, and Vision
• Unlimited PTO - take what you need
• HSA/FSA match program
• Participation in Big Happy’s stock program
• Paid Parental Leave
• Half Day Fridays (except Q4)
• Team Happy camaraderie—celebrating wins, learning from challenges, and fostering continuous career growth
• A workplace culture where you can be yourself, contribute meaningfully, and be valued for your impact